Manufacturing Solutions Engineer

Join to apply for the Manufacturing Solutions Engineer role at Xometry1 week ago Be among the first 25 applicantsJoin to apply for the Manufacturing Solutions Engineer role at XometryGet AI-powered advice on this job and more exclusive features.Xometry (NASDAQ: XMTR) powers the industries of today and tomorrow by connecting the people with big ideas to the manufacturers who can bring them to life. Xometry’s digital marketplace gives manufacturers the critical resources they need to grow their business while also making it easy for buyers at Fortune 1000 companies to tap into global manufacturing capacity.Xometry is seeking highly motivated Mechanical Engineers to act as customer-facing Technical Account Managers (TAMs). These TAMs will be embedded within our most strategic accounts, acting as an extension of their engineering teams. This role is a unique blend of customer engagement, technical expertise, and operational execution. TAMs will report into Operations but will work very closely with Sales to drive growth and ensure customer satisfaction.This is a unique opportunity to join a dynamic and growing company at the forefront of digital manufacturing. If you are a highly motivated Mechanical Engineer with a passion for customer success and a desire to make a real impact this is the role for you.Responsibilities:Customer Integration:Become a trusted advisor and technical expert for assigned enterprise accountsWeekly onsite visits at customer and partner locations, building relationships and understanding their needsCollaborate closely with customer engineers on Design for Manufacturing (DFM) to optimize projects for Xometry's platformProactively identify and address potential manufacturing challengesStay informed about upcoming customer projects and initiatives to ensure alignment with Xometry's capabilitiesOrder Fulfillment and Quality:As customer projects are awarded to Xometry, ensure orders are directed to the most qualified manufacturers within our networkConduct monthly on-site audits of manufacturing partners to ensure they meet Xometry's quality standards and customer specificationsManage projects to successful completion, overseeing production, and ensuring on-time deliveryHandle critical communications, order changes, and escalations related to customer ordersMonitor customer-specific dashboards to track order progress, delivery metrics, and quality performanceSales and Account Growth:Partner with Enterprise Sales Executives to drive account growth and retentionIdentify opportunities for expanding Xometry's services within existing accountsProvide technical expertise and support during the sales processGather customer insights and feedback to inform sales strategiesQualifications:Bachelor's degree in Mechanical Engineering or a closely related field such Aerospace Engineering, Product Design/Development, or Industrial Engineering is required7+ years of experience in manufacturing, product development, and project managementExperience in the aerospace industry is highly preferredStrong understanding of manufacturing processes and DFM principles, particularly as they apply to CNC applicationsExperience in CNC Machining, Tube Bending, Composites, or 3D printing is preferredProficiency in modelling and drafting software such as SolidworksExcellent communication, interpersonal, and problem-solving skillsExperience with CRM systems such as SalesforceProficiency in Google Suite and Microsoft Office SuiteAbility to travel to customer and partner sites up to 50%, travel could be short notice and range from short day trips to multi-day dripsXometry is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.For US based roles: Xometry participates in E-Verify and after a job offer is accepted, will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionEngineering and Information TechnologyIndustriesSoftware DevelopmentReferrals increase your chances of interviewing at Xometry by 2xSign in to set job alerts for “Solutions Engineer” roles.Boston, MA $120,000.00-$240,000.00 2 months agoWaltham, MA $90,000.00-$110,000.00 1 month agoTechnical Solutions Engineer, Verily WorkbenchGreater Boston $111,000.00-$157,000.00 6 days agoGreater Boston $134,000.00-$190,000.00 1 day agoBoston, MA $125,000.00-$178,000.00 1 month agoQuincy, MA $79,280.00-$118,920.00 6 days agoBoston, MA $125,000.00-$178,000.00 4 months agoBoston, MA $105,000.00-$125,000.00 4 days agoSolutions Engineer (pre-sales) - North America - BankingSoftware Engineer II, Consumer Health SystemsBoston, MA $106,000.00-$150,000.00 4 months agoSolution Engineer (Pre-Sales) - All LevelsBoston, MA $86,380.00-$261,170.00 2 weeks agoTechnical Solutions Engineer (Lightpath)Boston, MA $111,000.00-$157,000.00 3 months agoSolutions Engineer, Enterprise Accounts - EastBoston, MA $105,000.00-$154,000.00 2 weeks agoBoston, MA $145,000.00-$185,000.00 1 month agoWe’re unlocking community knowledge in a new way. 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Created: 2025-09-17