Director of Spa - Vspa at Hilton Anatole

OverviewThe Hilton Anatole is hiring a Director of Spa to direct and administer the activities and services of all Spa-related operations (Spa, Fitness Center, Salon, etc.) in the hotel's ongoing effort to deliver outstanding guest service and financial profitability.What will I be doing?As a Director of Spa, you would be responsible for directing and administering the activities and services of all Spa-related operations (i.e. Spa, Fitness Center, Salon, etc.) to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:Direct and administer all Spa operations, including guest service, product quality and innovation, merchandising and marketing/revenue generation, inventory management and cost controls, systems use and management, budget and forecasting, report generation, department management, policy and procedure implementation and enforcement, and meeting participation and facilitationDevelop and implement spa menus and marketing strategiesInitiate and implement marketing and up-selling techniques to promote spa services and maximize revenueMonitor and assess service and satisfaction trends, evaluate issues, and implement improvementsMonitor and develop team member performance, including supervision, professional development, scheduling, counseling and evaluations, and recognitionRecruit, interview, and train team membersEnsure team members have current knowledge of spa products, services, facilities, events, pricing and policiesResolve guest issues and concerns to guest satisfactionWhat are we looking for?Hilton values and attributes we seek to demonstrate include:Hospitality - Deliver exceptional guest experiencesIntegrity - Do the right thing, all the timeLeadership - Leaders in the industry and communitiesTeamwork - Team players in everything we doOwnership - Owners of actions and decisionsNow - Operate with urgency and disciplineAdditionally, we look for these key attributes:QualityProductivityDependabilityCustomer FocusAdaptabilityWhat will it be like to work for Hilton?Hilton is a leading global hospitality company with a history of innovation, quality, and success. Our Team Members are central to delivering exceptional guest experiences across our global brands. Our vision is to fill the earth with the light and warmth of hospitality, uniting us to create remarkable hospitality experiences every day.BenefitsHilton offers a comprehensive benefits package to eligible team members, including:DailyPay – access to earned wages before the typical paydayBest-in-Class Paid Time Off (PTO)Go Hilton travel discount programSupportive parental leaveMatching 401(k)Employee stock purchase program (ESPP) – purchase Hilton shares at 15% discountDebt-free education: access to various credentials and programsCareer growth and developmentTeam Member Resource GroupsRecognition and rewards programsAvailable benefits may vary by property and applicable terms.Work LocationHilton AnatoleScheduleFull-timeBrandHilton Hotels & ResortsJob FunctionSpa, Health Club, Recreation #J-18808-Ljbffr

Created: 2025-09-17