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Strategic Solutions Engineer

XOPS - San Jose, CA

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Job Description

2 weeks ago Be among the first 25 applicantsXOPS is a fast-growing startup building the future of observability and automation for IT operations. Our platform unifies complex system data to deliver visibility, control, and intelligent workflows across the enterprise, empowering IT teams to manage the entire employee technology lifecycle with precision. As industries embrace AI to automate cars, rockets, and even farming, IT operations remain stuck in the past, reliant on spreadsheets and manual processes. We believe it is time for a change.At XOPS, we are pioneering autonomous IT operations, freeing teams from tedious tasks and elevating them into strategic leadership roles. Our mission is to drive operational excellence, financial stewardship, and security across the enterprise, while transforming the employee experience. We are just getting started, and we are looking for exceptional teammates to help shape the future.About The RoleAs a key member of our team, the Solution Engineer will play a critical role in bridging the gap between technology and business, working closely with Fortune 500 companies to drive solution adoption. This role requires a blend of deep technical expertise and strong customer-facing skills to engage with senior technical leaders, challenge traditional approaches, and introduce new ways to achieve enterprise outcomes. The ideal candidate thrives in high-stakes environments, can translate technical capabilities into real-world impact, and is adept at guiding experienced IT executives toward a more modern, autonomous approach to operations.Key Responsibilities:Partner with Account Executives to engage enterprise customers, guiding them through the technical evaluation and adoption processPresent and demonstrate how our platform redefines enterprise operations, helping organizations shift from legacy methods to autonomous outcomesDevelop tailored solutions that address enterprise challenges, educating customers on new, more effective ways to achieve their desired resultsCollaborate with product and engineering teams to provide customer feedback, shape product roadmaps, and ensure seamless integrationsLead technical discussions and deep-dive sessions with customers to drive strategic alignment and solution adoptionTranslate complex technical concepts into clear, compelling narratives that resonate with executive stakeholdersSupport pre-sales and post-sales engagements, ensuring smooth implementation and long-term customer successRequirementsWhat We're Looking For:8+ years of experience in a Sales Engineering, Solution Architecture, or Technical Consulting roleStrong technical background in Cloud Infrastructure, Enterprise IT Systems, or Automation PlatformsAbility to navigate Enterprise IT environments and engage with senior technical leadersExceptional communication skills, with the ability to present complex topics to both technical and non-technical audiencesHands-on experience with Enterprise IT ecosystems, integrations, and data managementA consultative mindset with a passion for helping organizations rethink how they achieve operational outcomesSelf-motivated, adaptable, and comfortable in high-exposure engagementsThis is an opportunity to help some of the world's largest enterprises rethink how they operate, moving beyond legacy processes to a more autonomous and intelligent future. If you're excited about combining technical expertise with strategic customer engagement, we'd love to hear from you!For this role, the estimated base salary range is between $144,000 - $176,000. The actual base salary will vary based on various factors, including market and individual qualifications objectively assessed during the interview process. The listed range above is a guideline, and the base salary range for this role may be modifiedBenefitsCompetitive Compensation: Salary, Equity, and 401KComprehensive Vision, Dental, and Healthcare plansDiscretionary Time off Policy (If you need time off, take time off!)11 Company-paid HolidaysHybrid Work Policy - 3 days in office/2 days remoteA chance to be part of a rapidly growing startup and make a real impact!Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionIndustriesIT Services and IT ConsultingReferrals increase your chances of interviewing at XOPS by 2xSign in to set job alerts for “Solutions Engineer” roles.San Jose, CA $118,657.00-$177,000.00 4 days agoSan Jose, CA $3,000.00-$4,000.00 7 months agoSunnyvale, CA $139,000.00-$200,000.00 2 days agoRedwood City, CA $120,000.00-$158,000.00 5 days agoPalo Alto, CA $100,000.00-$140,000.00 1 month agoFremont, CA $150,000.00-$160,000.00 1 month agoSan Jose, CA $220,900.00-$292,400.00 2 weeks agoSupport Experience Engineer - Tools & Automation, WhatsApp OperationsSan Jose, CA $145,000.00-$250,000.00 2 weeks agoSan Jose, CA $145,000.00-$250,000.00 1 day agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Created: 2025-09-17

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