Solutions Engineer

3 days ago Be among the first 25 applicantsBitwarden is the trusted identity security leader for millions of users worldwide, empowering enterprises, developers, and individuals to securely manage and share sensitive information anywhere. Bitwarden makes it easy for all users to extend robust security across their devices with password management, secrets management, and passwordless and passkey innovations. The company is headquartered in Santa Barbara, California. Learn more at .Bitwarden truly cares and wants all Bitwarden users to have the best experience while accessing their sensitive information. The Solutions Engineering team works closely with the Integration Engineering and Sales teams to help users and all Bitwarden prospective customers meaningfully engage with Bitwarden products. The goal remains for all users to ultimately achieve their desired outcome and gain the knowledge and skills necessary for consideration of acquisition and production implementations. Team members have excellent product knowledge, superb technical skills, stellar grammar, attention to detail, and the ability to explain complicated things simply. Success is measured in diligence, precision, transparency, customer assessment and adoption.Bitwarden seeks a server and cloud enthusiast, with experience in both communicating about and deploying these technologies. You will become a Bitwarden product expert and handle business inquiries regarding our products, provide solutions for technical issues, design systems proof-of-concepts, ensure customer satisfaction, and bridge the gap between confusion and confidence for prospects looking to adopt Bitwarden.RESPONSIBILITIESFunctioning as a Subject Matter Expert (SME) for Bitwarden and the Bitwarden suite of servicesConduct engaging implementation-specific demos and product technical Q&AAttend deal cadence calls with Sales Account Executives to check in on pre-sales proof-of-concept progress and assist in planning and implementation as neededReport product feedback and feature requests to Product and Engineering teamsAssist account executives with positioning new or upcoming product features to customersBuild scripts, integrations, and examples for customers to test product functionality during pre-sales proof-of-conceptsWork with the Sales Team to develop account strategies to build, mature and close pipelineTrack the competitive landscape; provide technical depositioning information to account executives and prospectsProvide assistance in responding to technical questions on requests for proposals, comments, and informationAdvising customers on industry best practices for the full stack of BitwardenWorking with enterprise prospects to solve issues and/or look ahead to identify solutions to situations they may face in the futureProviding superb guidance and assistance for each business prospect or customer's implementation of Bitwarden, integration with the rest of their technology stack, and general securityKeep organized notes to champion's feedback in collaborative sessions spanning the Bitwarden team to assist Bitwarden in not just meeting, but exceeding expectationsCoordinate hand-off to Integration Engineering and Customer Success Engagement Management teams to move customer environments from proof-of-concept to production, ensuring product and service continuityWHAT YOU BRING TO BITWARDENExcellent English and grammarExcellent problem-solving skills (you might not know all the answers but you know how to find and communicate the solutions)Project planning, including collaborative and individual time managementA passion for supporting your team members, growing together (technical ability and emotional intelligence), and sharing your knowledge with allA strong sense of empathy and the ability to advocate for othersA passion for helping enterprise prospects interested in Bitwarden and best security practices.Experience from a previous technical position (e.g. Sales Engineer, Systems Engineer, Integration Engineer, DevOps Engineer, IT Infrastructure Engineer, etc). Equivalent education or demonstrable skills may be acceptedAbility and desire to work remotely, with possible travel as neededFamiliarity with several of the following areas/technologies is preferred:BitwardenLinux, Windows, and macOSDocker (Swarm Mode), Kubernetes, and PodmanNFS and CIFSBash and PowerShellActive Directory, LDAP, G Suite, Azure AD, Jumpcloud, Cloudflare and OktaGCP, AWS, and AzureAndroid and iOSGitHubNGINXSQLTCP/IPDNSimplementation and best practices (SAML and OpenID Connect)Integrating SCIM solutionsTLS/SSL and PKIRESTful services / API'sWHAT TO EXPECT IN THE INTERVIEW PROCESSMeeting with our Recruiting teamInterview with Senior Integration Engineering ManagerInterview with the teamInterview with Chief Customer OfficerA FEW REASONS TO WORK WITH USOur user community loves us and we love them. Come to work each day with a sense of purpose as we bring a more secure internet experience to everyone from our friends and family to the world's largest organizations.Become an expert. You'll get immersed in the prominent technology markets of security and open source software.We are dedicated to building a diverse and talented team. Work remotely with motivated and supportive team members across the world.Learn and grow. Take on new challenges with the support of your team, and join our #growth-club to continue personal and professional the United States, the starting base compensation range for this role is $100,000 - $140,000. Actual compensation may vary based on level, relevant experience, and skill set as assessed in the interview process, as well as market data by location. See our careers page for a list of benefits. Please note that compensation outside the U.S. will differ based on the market.Seniority levelSeniority levelMid-Senior levelEmployment typeEmployment typeFull-timeJob functionJob functionEngineering and Information TechnologyIndustriesSoftware DevelopmentReferrals increase your chances of interviewing at Bitwarden by 2xGet notified about new Solutions Engineer jobs in Santa Barbara, CA.Santa Barbara, CA $100,000.00-$140,000.00 2 weeks agoSMB Solutions Engineer, Specialty ContractorsSanta Barbara, CA $210,000.00-$248,000.00 1 month agoWe’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr

Created: 2025-09-17