Client Relationship Management, Director

OverviewJoin to apply for the Client Relationship Management, Director role at SS&C Technologies.LocationsNYC | Boston, MA | HybridWhy You Will Love It Here!Flexibility: Hybrid Work Model & a Business Casual Dress Code, including jeansYour Future: 401k Matching Program, Professional Development ReimbursementWork/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid HolidaysYour Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental LeaveWide Ranging Perspectives: Committed to Celebrating the Variety of Backgrounds, Talents and Experiences of Our EmployeesTraining: Hands-On, Team-Customized, including SS&C UniversityExtra Perks: Discounts on fitness clubs, travel and more!What You Will Get To DoOwning and pro-actively managing a portfolio of key client relationshipsEnsuring all SS&C service levels meet or exceed client expectationsBuilding trusted relationships with the Clients' key contacts (CFO, COO, etc.)Capturing client feedback to drive strategic change initiatives and trend analysisOrganizing and chairing formal service level review meetings with clientsArticulating the benefits of SS&C services and business model to clientsIncorporating client initiatives, needs, and structures into formal account plansFostering strong internal working partnerships within all SS&C service areasIdentifying cross-selling opportunities within existing client baseDeveloping and translating MIS into process / service enhancement recommendationsWorking closely with sales team and contributing to marketing effortsMaintaining knowledge of industry trends and their potential impact on SS&COccasional travel is requiredWhat You Will BringBachelor’s DegreeMinimum of 10 years experience in financial services (preferably investment banking, asset management, and a general understanding of hedge, private equity and real asset structures/business)Demonstrable communication, relationship, and team skillsHigh level of comfort preparing and leading client presentationsSignificant degree of self-motivation and directionTact, professionalism, and savvy in resolving escalated client issuesAbility to generate ideas, leverage MIS, and suggest process improvementsExperience working closely with senior-level managementRelated experience managing client relationships within Fund Administration, Sales, Trading, Risk Management, Operations, OTC Derivatives, or Fund Accounting areas a plusExperience in investment banking, asset management, private funds, capital markets a plusThank you for your interest in SS&C! To further explore this opportunity, please apply through our careers page on the corporate website at Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.Seniority levelDirectorEmployment typeFull-timeJob functionBusiness Development and SalesIndustriesSoftware Development #J-18808-Ljbffr

Created: 2025-09-17