Hybrid Bilingual Support Counselor - San Mateo

OverviewJoin to apply for the Hybrid Bilingual Support Counselor - San Mateo role at Seneca Family of Agencies.As a Bilingual Support Counselor, you’ll walk alongside youth and families through their toughest moments—offering support, stability, and hope. In this role, you’ll provide counseling, case management, and crisis support to youth and families—where they need it most: at home, in school, and in the community within San Mateo County. You will offer behavioral coaching, complete mental health notes capturing outcomes of your interventions and services, and implement treatment plans developed by the team.About Kaiser Wraparound: this program is a partnership between Kaiser Permanente and Seneca Family of Agencies, providing behaviorally focused mental health services to adolescents ages 12-17 and their families. Services for families will take place in-person within the community (San Mateo County) while other work can be completed remotely.About Seneca: Seneca Family of Agencies has been nominated among the Bay Area’s Top Workplaces for several consecutive years. We’re committed to providing traditionally marginalized communities with a network of mental health, community-based, and educational services, and to building a diverse staff with ongoing Diversity, Equity, and Inclusion training. Responsibilities Provide counseling and case management services to enrolled youth and families Connect clients and families to community resources and natural supports Offer crisis intervention and mental health services in various settings (home, school, community) Participate in treatment reviews, staff meetings, and IEP meetings as needed Complete mental health notes, service tracking, and required documentation Assist with transportation arrangements for school, therapy, and court appointments Provide on-call coverage to the program as scheduled Participate in all program staff meetings and other treatment meetings when necessary Participate in weekly supervision with the Lead Clinician and/or Program Supervisor Apply crisis communication and de-escalation techniques, including physical intervention if necessary, following Seneca’s training protocols Qualifications REQUIRED Bachelor’s degree in Counseling/Psychology/Social Work or related field Bilingual Spanish skill set, pass bilingual proficiency assessment Flexible schedule with the ability to work some evening hours as needed Be part of a rotating emergency on-call system, scheduled with supervisor ahead of time Must be at least 21 years of age Valid driver's license, clean driving record, and insurability through Seneca Family of Agencies’ insurance policy TB test clearance, fingerprinting clearance, and any other state/federal licensing or certification requirements Preferred Experience providing strong behavioral interventions with youth in a community-based setting Familiarity with local services and ability to connect clients to appropriate supports Schedule Full-time; Monday - Friday, 9:30am - 6:00pm Hybrid; provide in-person services & complete documentation remotely On-call, scheduled with supervisor ahead of time Benefits Starting at $29.50 - $32 per hour, commensurate with experience Mileage reimbursement Stipends provided to staff members participating in the emergency on-call shifts 5 weeks of paid time off and 11 paid holidays Comprehensive benefits package: medical, dental, vision, disability, life insurance, and related coverage 403b Retirement Plan; employer-paid Employee Assistance Plan Seneca is a Public Service Loan Forgiveness certified employer Scholarship opportunities, ongoing training, and professional development opportunities Promotional opportunities across the agency in California and Washington San Mateo County, CA This description reflects the responsibilities and requirements of the role as described by the employer. EEO statements and eligibility notices may be included in official postings as required by law. #J-18808-Ljbffr

Created: 2025-09-17