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Billing Coordinator

Ropes & Gray LLP - Palo Alto, CA

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Job Description

Join to apply for the Billing Coordinator role at Ropes & Gray LLP.About Ropes & GrayRopes & Gray is a preeminent global law firm. The firm has been recognized for its leading practices across multiple areas and has approximately 2,500 lawyers and professionals serving clients worldwide. Ropes & Gray is an equal opportunity employer.OverviewThe Billing Coordinator is responsible for all aspects of billing for an assigned group of lawyers and clients. The Billing Coordinator serves as a resource for Billing Responsible Attorneys and their secretaries on all aspects of inventory management.ResponsibilitiesMaintain knowledge of client terms, discount arrangements, and lawyer/client preferences; ensure invoices are issued timely and accurately, including client terms and discountsUse best practices to create, present, and distribute pro formas and client invoicesEnsure compliance with firm and outside counsel guidelinesSubmit e-invoices timely with all necessary supporting documentationAddress and resolve revisions to invoices promptlyManage the unbilled inventory for an assigned group of lawyersCommunicate regularly with lawyers regarding aged balances; escalate problem accounts with assistants and firm management as neededMake recommendations for write-offs of aged or disputed balances where appropriateRespond to information requests related to inventory levels, time and cost entries, billing reconciliations, outstanding receivables, and unapplied cashCommunicate firm policies and guidelines to lawyers and clients as appropriateSupport client and partner requests for accrual informationProduce and distribute standard unbilled pro formas recapping client/matter time and disbursementsAnalyze short-paid invoices and determine the appropriate resolutionUtilize firm reporting tools to respond to information requests (e.g., Excel and BRL dashboards)Assist with applying unidentified cash receipts and promptly resolveAssist timekeepers and secretaries with diary entry issues and transfers between mattersCommunicate requests for alternative fee arrangements to the Pricing Committee for reviewMaintain documentation of billing and collection procedures, deadlines, and preferencesProvide audit letter assistance to lawyers and secretaries by responding quickly to period-ending balance requestsQualificationsBachelor’s degree preferredStrong analytical and critical thinking skillsMinimum of two years’ experience in a professional services environment using time and billing software (e.g., 3E, Elite, Aderant)Team player with strong interpersonal skillsHigh degree of confidence and professional maturity; excellent oral and written communication skillsSuperior customer service; ability to work in a dynamic environmentSelf-directed with a strong work ethic; able to work independently with limited supervisionAbility to occasionally work outside of established business hours to meet deadlinesCompensation And Total RewardsRopes & Gray offers a comprehensive Total Rewards package, including health and well-being benefits, personal and professional development, career growth opportunities, and a collegial culture. The anticipated pay ranges reflect starting salary estimates and may vary by location and experience. This role is eligible for a discretionary bonus based on performance.Boston, Chicago, Washington, D.C., Los Angeles: $63,700 - $92,350New York: $66,700 - $96,700Silicon Valley, San Francisco: $69,700 - $101,150Working ConditionsThis position requires hybrid on-site presence as an essential function of the role. Consistent and predictable on-site presence is required for continuity, development, and collaboration.Seniority levelEntry levelEmployment typeFull-timeJob functionAccounting/Auditing and FinanceIndustriesLaw PracticeWe’re unlocking community knowledge in a new way. This job posting may be updated as needed. #J-18808-Ljbffr

Created: 2025-09-17

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