Claims Branch Manager - Workers Compensation

OverviewTitle: Claims Branch Manager, Workers CompensationLocation: Onsite/Hybrid, preferrably resides in Dade, Broward, or Monroe CountyExperience: Must have FL WC expereince (indemnity/lost time), 5years of leadership experience preferredHow You'll Make An Impact Working under moderate oversight, leads a branch in performance of all claim handling related functions. Leads adjuster recruiting and hiring efforts. Participates in training of various positions within the branch. Leads compliance and best practice reporting. Fully responsible for technical proficiency of the branch work product, to include compliance with client service instructions and performance warranties. Demonstrates a thorough understanding of corporate policies and procedures. Uses various metric driven tools such as FOCUS, the Managers Tool Kit and Scoreboard to evaluate performance and identify problem areas in advance of them becoming service issues. Takes ownership to resolve such issues. Defines branch goals and communicate them throughout the branch. Directly and actively engages with clients, Account Management, sales and other parties to continually refine the branches understanding of client requirements. Motivates people to perform at the highest level. Communicates with clients, carriers and brokers in a professional, positive and proactive manner. Works collaboratively with all internal departments.About YouRequired: High school diploma and 15 years related claim experience required. At least 5 of supervisor experience required. Appropriately licensed and/or certified in all states in which claims are being handled. Knowledge of all team member related functions.Preferred: Bachelor’s degree preferred.Behaviors: Requires exceptional analytical and problem solving skills. Ensures flawless and consistent execution of client service instructions and performance guarantees Ability to actively review work of others via file reviews; identify coaching opportunities, act on needed coaching opportunities and position subordinates for successful development leading to advancement within the pensation And BenefitsWe offer a competitive and comprehensive compensation package. The base salary range represents the anticipated low end and high end of the range for this position. The actual compensation will be influenced by a wide range of factors including, but not limited to previous experience, education, pay market/geography, complexity or scope, specialized skill set, lines of business/practice area, supply/demand, and scheduled hours. On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.Minimum core benefits (depending on job level these benefits may improve): Medical/dental/vision plans, which start from day one! Life and accident insurance 401(K) and Roth options Tax-advantaged accounts (HSA, FSA) Educational expense reimbursement Paid parental leaveOther benefits include: Digital mental health services (Talkspace) Flexible work hours (availability varies by office and job function) Training programs Gallagher Thrive program - elevating your health through challenges, workshops and digital fitness programs for your overall wellbeing Charitable matching gift program And clusion and DiversityWe value inclusion and diversity. Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organization. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work. Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest. Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender, sexual orientation, gender identity, gender expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected by applicable federal, state, or local laws.Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.Seniority levelNot ApplicableEmployment typeFull-timeJob functionHuman ResourcesIndustriesInsurance #J-18808-Ljbffr

Created: 2025-09-17