Head of Technology

About RouteGenieAt RouteGenie, our mission is simple but powerful: to connect people and care by powering the technology that moves them.We are a modern, all-in-one software platform for medical transportation providers, helping businesses streamline and automate routing, scheduling, dispatching, billing, and fleet management. By doing so, we enable our customers to reduce costs, improve on-time performance, and deliver better service to the communities they serve.Profitable, private capital-backed, and growing 30-40% annually, RouteGenie already supports over 600 customers across 46 states and is exploring international expansion. Now, we’re further modernizing our platform, expanding upstream into enterprise healthcare systems/plans, and preparing for exciting growth. We have a 10x mindset in everything we do.Your Role With UsWe’re seeking a Head of Technology to lead the strategy, execution, and scaling of RouteGenie’s platform. Reporting directly to the CEO, this leader will oversee infrastructure modernization, total platform feature development, security and compliance, and AI-driven innovation, while guiding a talented global engineering team.This role calls for a balance of technical depth and curiosity with business savvy leadership. The ideal candidate is hands-on enough to dive deep when needed, yet strategic enough to set direction, inspire teams, and make decisive calls that keep the technology ahead of the business curve.The role may be based in Buffalo, NY (preferred) or in a nearby market, and we are open to remote candidates with the flexibility to travel up to 50% to RouteGenie’s Buffalo headquarters, customer onsite visits, and other company pensation for this role ranges between $180,000-$220,000 base salary, based on factors such as experience, seniority, and geography, plus an annual bonus.Key ResponsibilitiesOversee Engineering, DevOps, and technology delivery teams across the U.S., Europe, Ukraine, and Spain, optimizing team structure and building leadership capabilitiesLead the modernization of RouteGenie’s platform to ensure scalability, security, and long-term resilienceDrive adoption of modern technologies, including AI and automation, to improve both customer-facing features and internal development practicesPartner with cross-functional leaders in Product, Implementation, Marketing, and Customer Success to align technology delivery with business prioritiesStrengthen RouteGenie’s security posture and compliance with SOC2 and HIPAA requirementsFoster a culture of continuous improvement, accountability, and collaboration across the engineering organizationWhat We’re Looking ForMust-Have Qualifications8+ years in software engineering leadershipProven success modernizing infrastructure and scaling SaaS platformsStrong technical foundation with recent hands-on experience in cloud architecture (AWS required), backend, or DevOpsFamiliarity with embedding compliance and security frameworks (SOC2, HIPAA)Experience leading distributed technical teamsPreferred QualificationsBackground in healthcare SaaS, logistics, or fleet management technologyTrack record of scaling mid-market SaaS into enterpriseFamiliarity with AI applications in software and operationsExperience in PE-backed or profitable growth-stage companiesWhy Join RouteGenieImpactful Mission: Help expand access to healthcare transportation by powering the technology behind itHigh-Growth Opportunity: Join a profitable, private capital-backed company with ambitious growth targetsTechnical Challenge: Lead the modernization of a mission-critical platform that customers love and shape its next eraCollaborative Culture: Work alongside a humble, execution-focused leadership team that values innovation and continuous improvementReady to Make a Difference?Join RouteGenie and help us become the trusted transportation platform and ecosystem, enabling better access, mobility, and outcomes for all.RouteGenie is an Equal Opportunity Employer. We are committed to fostering a diverse and inclusive work environment that values and celebrates all team members’ unique backgrounds, perspectives, and talents. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or other protected characteristics. #J-18808-Ljbffr

Created: 2025-09-17