Senior Manager of Engineering, Insights

OverviewSenior Manager of Engineering, Insights at DigitalOcean. We are seeking a technical engineering manager to support our engineers, grow our culture, and lead the team developing our managed Observability product offering. The Insights team’s mission is to simplify the observability experience so DO customers can focus on building and operating their applications to Get Growing.ResponsibilitiesLead, mentor, and grow a high-performing, distributed team of 6-8 engineers on the Insights team.Provide technical vision and architectural leadership for our large-scale Customer facing Observability platform.Partner with product managers, designers, and other engineering teams to define the product roadmap and deliver a world-class observability experience.Champion Site Reliability Engineering (SRE) principles to ensure the reliability, scalability, and performance of our services.Drive the execution and delivery of high-quality software in a fast-paced, agile environment.Contribute to the broader engineering strategy at DigitalOcean, fostering a culture of innovation and continuous improvement.Key MetricsSignificant experience in a software engineering management role, with a proven track record of leading and developing engineering teams.Deep, hands-on experience with the full observability stack and its core pillars: metrics, logs, and traces.Practical experience with open-source observability tools such as Prometheus, Grafana, Loki, Jaeger, or similar technologies.Experience in designing, building, and operating highly available, large-scale distributed systems.Familiarity with defining and tracking SLIs/SLOs to maintain service health.Knowledge of instrumentation techniques for generating telemetry.A strong background in software development and cloud-native technologies; proficiency in Go is a plus.A customer-centric mindset with the ability to translate complex user needs into technical requirements.What You/'ll Be DoingLead, mentor and grow a team of 5-6 back-end software engineers developing gRPC APIs and operating infrastructure for our observability solutions.Provide technical vision and architectural leadership for our large-scale Observability platform.Develop efficient team methods to deliver value to our customers.Collaborate across the organization with Product Management, UI/UX, customer success, marketing, and engineering teams.Champion SRE principles to ensure reliability, scalability, and performance.Develop OKRs and use them to measure team success.Collaborate with product and engineering teams to define roadmaps for the next generation of products for our developer community.Review and input on architectural designs.Drive delivery of high-quality software in a fast-paced environment.Career coaching including performance assessment and development.Collaborate directly with customers to learn their jobs-to-be-done and how DigitalOcean can better serve them.Escalation path for product on-call rotation and drive improvements post incidents.Contribute to the broader engineering strategy at DigitalOcean, fostering a culture of innovation and continuous improvement.What We/'ll Expect From YouSignificant experience in a software engineering management role, with a proven track record of leading and developing engineering teams.Deep, hands-on experience with the full observability stack and its core pillars: metrics, logs, and traces.Practical experience with open-source observability tools such as Prometheus, Grafana, Loki, Jaeger, or similar technologies.Experience in designing, building, and operating highly available, large-scale distributed systems.Familiarity with defining and tracking SLIs/SLOs to maintain service health.Knowledge of instrumentation techniques for generating telemetry.A strong background in software development and cloud-native technologies; proficiency in Go is a plus.A customer-centric mindset with the ability to translate complex user needs into technical tegrate regular customer feedback into software development practices to deliver value to DigitalOcean customers.Regularly give feedback to team members on wins and areas to improve.Lead a team where individuals enjoy coming to work, know what needs to be done, and have the resources to get their job done.Efficiently manage the team to deliver value for users and the business.Identify issues impeding software development and collaborate to resolve and improve.A commitment to delivering scalable reliable systems.Why You’ll Like Working For DigitalOceanWe innovate with purpose. You’ll be part of a cutting-edge technology company simplifying cloud and AI so builders can create software that changes the world.We prioritize career development with resources for conferences, training, and LinkedIn Learning.We care about well-being with a competitive benefits package and flexible time off.We reward our employees with a salary range, bonus potential, and equity compensation.We value diversity and inclusion as an equal-opportunity employer.Seniority levelDirectorEmployment typeFull-timeJob functionEngineering and Information TechnologyIndustries: Internet Publishing #J-18808-Ljbffr

Created: 2025-09-17