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Sr. Product Manager, Member Engagement

Lyra Health - Burlingame, CA

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Job Description

OverviewLyra Health is looking for a Sr Product Manager to drive member engagement with our growing suite of care offerings. In this role, you will craft a product strategy that enables more members to access Lyra’s life changing care. You will collaborate with engineering, design, and data science to drive deeper interaction and engagement throughout the member experience. You will partner closely with marketing, clinical and operational leads, executives, and other stakeholders to develop a deep understanding of our users and craft compelling solutions. You’ll have an opportunity to play a hands-on execution and leadership role in every aspect of the product life cycle.This role will be located onsite at our Burlingame, CA headquarters (hybrid; 1-2 days per week in-office).Base pay range$142,000.00/yr - $196,000.00/yrResponsibilitiesCraft a thoughtful product strategy and roadmap that helps drive member awareness, engagement and conversion, while balancing cross functional dependenciesBe the voice of your users. Thoroughly understand their needs, including conducting user research and usability testing in conjunction with designersDefine and analyze product metrics to inform decision-making and measurement of success in driving engagement and conversionLeverage quantitative and qualitative data to define and validate both a roadmap and detailed product plans for your area of responsibilityPrioritize features and functionality in line with company goals and user needsEngage with customers and key internal stakeholders to validate and ensure that product plans will achieve their desired business objectivesDrive alignment and effective problem resolution across the organization, including the Lyra leadership teamDevelop and communicate detailed product requirements as well as a coherent backlogWork with designers and engineers to ensure successful envisioning and delivery of new features and functionality. Drive test case development and product testingWrite release notes and train internal stakeholders on new featuresKeep stakeholders informed by sharing progress on existing product initiatives as well as future roadmap plansHelp identify and drive process improvements for the Product teamQualificationsBA/BS, or equivalent experience, required5+ years of demonstrated experience in product management within successful SaaS, enterprise software, or health tech organizationsExperience with all phases of the product lifecycle as well as prior experience managing successful product launchesAbility to work well on a highly collaborative and cross-functional team, with senior leadership, and with external customers and partnersListens well, with a curiosity and passion to learn more about your users, our market, our product, the competitive landscape, and much moreDemonstrated leadership and strong, proactive ownership over one’s area of responsibility; has an innate sense of accountability, attention to detail, and an execution-oriented mindsetAbility to think strategically and analytically while operating in a fast-paced, dynamic startup environmentExcellent verbal and written communication skills, and solid presentation skillsNice-to-have: user growth/conversion experience, technical and design skills, experience in healthcare technologyBenefitsComprehensive healthcare coverage (including medical, dental, vision, FSA/HSA, life and disability insurances)Lyra for Lyrians; coaching and therapy servicesEquity in the company through discretionary restricted stock unitsCompetitive time off with pay policies including vacation, sick days, and company holidaysPaid parental leave401K retirement benefitsMonthly tech allowanceWell-being perks and activities, surprise swag, free food, regular community celebration… and moreEqual Employment OpportunityWe are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information or any other category protected by law.By applying for this position, you acknowledge that your personal information will be processed as per the Lyra Health Workforce Privacy Notice. We may collect information about you for recruiting and assessing suitability, aptitude, skills, qualifications, and interests. For more information about how we use and retain your information, please see our Workforce Privacy Notice.For privacy rights outside the United States, please contact . #J-18808-Ljbffr

Created: 2025-09-17

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