Principal DevOps Engineer, Federal Santa Clara, CA

OverviewAisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth through a self-service model. Aisera’s AI Copilot uses industry and domain-specific LLMs to deliver human-like experiences and auto-remediate requests through AI workflows. With 400+ integrations and 1200+ prebuilt workflows, customers achieve 75%+ automation and 90% cost reduction.Aisera has received recognitions including FastCompany Best Workplaces for Innovators; Inc 5000 Award for Fastest Growth; Forbes AI50; EY Entrepreneur of the Year 2023; CNBC Upstart 100 Top Startup; Gartner Cool Vendor; Red Herring Top 100 Global Innovator; CIO Innovation Startup Award; CIO Review Top ITSM Solution; Silicon Review 50 Most Admired Companies. Our seasoned founding team has led companies through several prior successful startups and acquisitions. We hire people from a wide range of backgrounds and experience, and we expect ownership and responsibility from our employees. Our team prioritizes empathy for customers and each other. Join our dynamic and fast-paced team and be part of our journey to revolutionize the industry.The RoleWe are seeking a skilled DevOps Engineer to join our dynamic team supporting federal customers. The ideal candidate will have extensive experience in cloud infrastructure management, CI/CD pipeline implementation, and automation. Due to the nature of the work, this position requires U.S. Citizenship. This role is based out of our Santa Clara, CA office, and an onsite interview is required as part of the process (with some flexibility to WFH).ResponsibilitiesDesign, build, and maintain CI/CD pipelines to streamline software development and deployment.Manage cloud infrastructure (AWS, Azure, or GCP) using Infrastructure as Code (IaC) tools such as Terraform or CloudFormation.Collaborate with development and operations teams to automate and optimize development workflows.Monitor and troubleshoot system performance, ensuring high availability and reliability.Implement security best practices and ensure compliance with federal regulations.Develop and maintain comprehensive documentation for system architecture, processes, and procedures.Basic Qualifications5+ years of experience as a DevOps Engineer or in a similar role.Experience with cloud platforms such as AWS and Azure required (GCP is a plus).Experience with Ray Framework required.Proficiency in containerization and orchestration tools like Docker and Kubernetes.Strong knowledge of Infrastructure as Code (IaC) using Terraform, CloudFormation, or similar tools.Experience with CI/CD tools (e.g., Jenkins, GitLab CI/CD, GitHub Actions).Scripting and automation skills using Python or similar languages.Experience with configuration management tools like Ansible, Puppet, or Chef.Familiarity with monitoring and logging tools like Prometheus, Grafana, or ELK Stack.Understanding of security best practices and compliance standards for federal systems.U.S. Citizenship is required.Bachelor’s degree in Computer Science, Engineering, or a related field or equivalent work experience.Preferred QualificationsExperience working on federal government contracts or projects is a plus.Nice to have Certification in AWS, Azure, or Google Cloud.Aisera is committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, marital status, disability, gender identity or veteran status.Bay Area, CA$150,000 - $220,000 USD #J-18808-Ljbffr

Created: 2025-09-17