Senior User Experience Designer

Position OverviewWe are seeking a Senior UX Designer who can push the boundaries of user experience. In this role, you will combine strategic thinking, hands-on design, and leadership to create experiences that delight users and drive business growth. You will be responsible for high-impact projects, guiding design decisions, and influencing product direction while mentoring teammates and shaping the design culture at Goosehead.You will tackle our most complex design challenges and help shape the future of our product experiences. This is a senior individual contributor role, not a management position, where you will lead by example through your vision, craft, and influence. You will collaborate with executives, product leaders, and engineering partners to define strategy while remaining hands-on with design execution.As a human-centric, strategic thinker, you are detail-oriented, naturally curious, and well-versed in both desktop and mobile customer-facing experiences.Position Duties and ResponsibilitiesRepresent and champion the client and agent perspective in the design, creation, and delivery of desktop and mobile digital product initiativesDevelop wireframes/prototypes and optimize flows for consumer and agent-centric experiences, driving engagement and lead generationHelp prevent erosion of the digital product experience through regular design quality reviewsContribute to, enhance, and maintain UI component libraries for digital productsCollaborate and maintain effective working relationships with Marketing, Product, Operations, Sales, IT, and Development teams to create, build, and optimize client and agent experiences with our digital productsContribute to a consistent visual and interaction design language across products and channelsWork with UI designers to implement industry-leading designsKeep up to date on competitor products and industry trendsPlan and participate in user testing sessions, turning insights into actionable design improvementsLeverage analytics to identify pain points, inefficiencies, traffic loss, and other enhancement opportunities as you design future state digital product experiencesLead or participate in design workshops to align teams, spark ideas, and refine solutions. Present and explain design decisions to stakeholders with clarity and confidence.Ensure designs and websites meet federal accessibility/ADA standards (Americans with Disabilities Act).Essential Job FunctionsExpert knowledge of Figma, Adobe Creative Suite, and Microsoft Office, and or similar design and prototyping toolsPortfolio that demonstrates end-to-end design work and problem-solvingDeep understanding of interaction design, responsive layouts, and accessibilityStrong communication skills and ability to collaborate in cross-functional teamsA growth mindset and desire to keep learning and expanding your skillsExperienced and comfortable with agile methodologyConsumer-first and insights-driven strategic thinkingExamples or portfolio of driving improvements and optimization of UX, across consumer experiences online & mobile platformsAbility to create working UI prototypes using Figma, similar applicationsExpert in effective user experiences. Understands the art and science of user and consumer experienceDemonstrated experience in participating in or planning & facilitating moderated and unmoderated usability testingThe ability to deeply understand business processes and offer tangible design solutions Passionate customer advocateHands-on, self-starter mindset that can do the workSkilled in driving multiple workstreams and prioritizing efforts to achieve objectives with minimal directionVery results-oriented and continuous improvement drivenExpert communication and diplomacy skills are necessary to guide, influence, and convince cross-functional partners across the organizationHigh integrity and honest communicationAbility to build relationships and collaborate across the organization, serving as a resource to others, inclusive and respectful of others’ expertise and perspectivesExceptional interpersonal communication skills, including the ability to present and simplify complex topics for senior managementStrong attention to detail and organizationEntrepreneurial spirit but knows how to share success with team and partnersExperience and EducationBachelor’s Degree in User Experience, Digital Design, or related/equivalent fieldExperience: 8+ years in software product development, digital design, UX/UI, or a related field.Design Skills: 8+ years designing wireframes and mockups aligned with UX best practices.Benefits SummaryHigh quality voluntary health, vision, disability, life, and dental insurance programs401K Matching PlanEmployee Stock Purchase PlanPaid holidays, vacation, and sick leaveCorporate sponsored programs to enhance employee physical, financial, mental and emotional wellnessGoosehead is an equal opportunity employer and complies with all applicable federal, state, and local laws, rules, guidelines, and regulations. Goosehead strictly prohibits and does not tolerate unlawful discrimination against employees, applicants, or any other covered person because of race, color, religion, creed, national origin, ancestry, ethnicity, sex (including pregnancy, childbirth, and related medical conditions), sexual orientation, gender, gender identity, transgender status, age, physical or mental disability, veteran status, uniformed service, genetic information, or any other characteristic protected by applicable law. All applicants for employment and all Goosehead employees are given equal consideration based solely on job-related factors, such as qualifications, experience, performance, and availability. #J-18808-Ljbffr

Created: 2025-09-17