Account Manager

OverviewSummary/Purpose of the Position: The Account Manager develops new business, stimulates sales growth of existing and new accounts, manages all region leads, and on-boards new customers and sells the entire range of products and services. This role is responsible for driving profitable sales growth through the retention and expansion of revenue at current customers and acquiring new customers within their defined territory geography. The Account Managers are expected to build, identify, and implement strategies that enable growth, as well as provide value, solutions, and technical support for their customers.ResponsibilitiesResponsible for qualifying new sales leadsResponsible for relationship building within contact base and providing professional representation of the Company's brands.Ensures customer growth by partnering to help drive proactive solutions to meet the customer's needs and requirementsEffectively demonstrates products to customersCoordinates order management activities: order entry, contract review, on-time delivery performance, inventory maintenance, special handling requirements, product specification maintenance, returns, and any other customer-related activities in support of customer requirementsEngages in Re-Activation campaigns within a given region focused on re-engaging dormant accountsCollaborates with internal and external resources when identifying emerging customer needs, cost savings opportunities, competitive threats, and revenue enhancement opportunitiesDevelops and monitors sales plan to achieve annualized account-level goalsApply a continued education on our product offering to the customer experience, and work to become a prime resource through technical value and problem solvingCall on vendor partners as necessary to enhance solution selling capacityMust operate effectively in a team selling environmentMaintain, turn, and update a growing and robust opportunity funnel for the fully assigned territoryWorks strategically to understand industry trends affecting their customers and identify strategic initiates to relate trends to customer opportunities. Develops compelling vision and communicates this vision to support strategic initiatives for assigned customers.Establishes good relationships with customers and teams (internal staff and external partners); relates well to people at all levels; builds wide and effective networks and contactsFocuses on customer needs and satisfaction; resolves customer issues quickly and accurately; consistently achieves project goalsContinually develops and expands products and technical knowledge in support of customer basePerforms timely follow-up on quotes and inquiriesMonitor key performance indicators to identify gaps in customer profitability or service levels and proactively work with cross-functional resources (operations, procurement, quality, finance, sales, etc.) to resolveSchedules in-person visits with selected customers as neededRecords/maintains all customer-related and sales activity information in CRM system to enable 360-degree view of customerIndirectly responsible for product qualityOther duties as assignedQualificationsEducation and/or Work Experience Requirements:Bachelor's degree in Industrial Distribution, Supply Chain Management, Marketing, or Business Administration preferred2+ years of industrial sales experience preferred2 years of electronics distribution experience preferredFamiliarity with CRMSales Pipeline/funnel management, a plusAdvanced skill in MS Office specifically Word, Excel, and Power PointValid driver's license and ability to travel often is requiredDaily / Weekly travel visits to existing and potential customer sitesMajority of work performed outside of the home branch office environmentAttendance at a variety of business meetings as requiredJob success requires extra discipline, effort, commitment, and diligence to secure a sale and profitability demonstrated ability to meet established sales goalsExcellent Verbal and Written Communications SkillsGood Interpersonal, Time Management, and Presentation SkillsPhysical Requirements:Ability to safely and successfully perform essential job functions in accordance with the ADA, FMLA, and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.Ability to maintain regular and timely attendance in accordance with the ADA, FMLA, and other federal, state, and local regulations.This position requires applicants to be authorized to work in the US without sponsorship; TestEquity does not sponsor applicants for work visas.This line is preserved from the original but hidden to comply with allowed tags; no additional formatting is used.This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. #J-18808-Ljbffr

Created: 2025-09-17