IT Director

Join to apply for the IT Director role at Boly:Welch Overview This established regional company is seeking an IT Director to lead its next phase of digital transformation. In this role, you’ll be a strategic business partner and a key member of the Executive Team, bringing technology vision to life across systems, analytics, automation, and infrastructure. You’ll lead and develop a high‑performing IT team while creating scalable solutions that support both operational excellence and exceptional customer experience across all retail locations. Your work will span a wide array of initiatives, from optimizing network performance and implementing cybersecurity best practices to integrating customer-facing technologies and powering data‑driven decisions through robust analytics dashboards. This is a hands‑on leadership role where strategic thinking meets daily execution. Success will require strong cross‑functional communication, sound decision‑making, and a future‑focused mindset rooted in both customer needs and business priorities. Your Day-to-Day Lead and mentor a skilled internal team, including 5+ direct reports, setting the tone for a responsive, professional, and forward‑thinking department. Develop and execute an IT roadmap that aligns with business strategy, ensuring infrastructure, software, and systems are optimized for performance and scalability. Manage core systems, while ensuring seamless functionality across hardware, networks, and voice communications (ERP/DMS platforms, CRM tools, and customer‑facing technologies). Partner with executive leadership and department heads to drive process automation, software integrations, and system improvements that support business outcomes. Manage vendors and service providers, oversee cybersecurity and compliance (including FTC Safeguards and PII standards), and support business continuity and disaster recovery planning. Collaborate with Marketing to oversee a portfolio of branded websites, ensuring consistency, performance, and usability across platforms. Deliver data and analytics, providing timely, actionable insights via Power BI dashboards and other tools to support smarter decisions. Establish and monitor SLAs, drive continuous improvement, and use KPIs to measure IT’s impact. Responsibilities & Qualifications 8+ years of progressive IT leadership experience, ideally in multi-site or retail environments. Expertise in systems including ERP/DMS, CRM, OEM integrations, and data platforms (Power BI). Proven success managing IT security programs aligned to FTC Safeguards and privacy regulations. Strong vendor management, budgeting, and change leadership skills. Bachelor’s degree in IT, Computer Science, or related field required; MBA preferred. Must be willing to work on-site. About the Organization An established organization with multiple retail outlets in Oregon and Washington, focused on customer experience. Benefits include generous PTO; paid holidays; medical, dental, vision, Health Savings and Flexible Spending accounts; life insurance; short- and long-term disability; and a robust 401(k) plan. Additional Details Job Number: 31672 Salary: $190K-$230K DOE Industry: Retail Employment type: Full-time Seniority level: Director Our goal is to pair talented people with amazing job opportunities. In submitting your application, you’ll be considered for this and other positions with Boly:Welch. Click the apply button to get started. Local candidates are strongly encouraged to apply! #J-18808-Ljbffr

Created: 2025-09-17