Solutions Architect-Configuration Services-1

OverviewAt CDW, we make it happen, together. Trust, connection, and commitment are at the heart of how we work together to deliver for our customers. It/'s why we/'re coworkers, not just employees. Coworkers who genuinely believe in supporting our customers and one another. We collectively forge our path forward with a level of commitment that speaks to who we are and where we/'re headed. We/'re proud to share our story and Make Amazing Happen at CDW.Job SummaryThe Inside Solution Architect-Configuration Services focuses on supporting Account Managers by assisting them with the sale of services related to Configuration Center solutions. The Inside Solution Architect-Configuration Services builds relationships and educates Account Managers on the technologies, resources, and pricing programs available to them. The Inside Solution Architect-Configuration Services develops and maintains strategic relationships with Sales Management of the teams they support and is seen as a trusted advisor to grow business.ResponsibilitiesTechnology Leadership: Designs Configuration Center solutions for primary technology products and services.Educates Account Managers by conducting short training classes on Configuration Services.Explains features, benefits, and technical specifications of Configuration Services products and solutions.Explains conceptually how Configuration Services are configured and implemented for customers.Research new technologies, including hardware and software capabilities, create process documents, maintain web forms & documentation and develop streamlined process improvements.Contributes to the team/'s knowledge base and readily shares knowledge with other Inside Solution Architects and Account Managers regarding Configuration municate directly with CDW sales and train Account Managers on Configuration Services.Manage Configuration Services/' customer-facing documentation and activities.Assist with the development and maintenance of Configuration Services marketing material.Follows up and responds to questions regarding registrations and closed deals, and escalation needs.Provide exceptional sales support for customer projects, troubleshoot network software and hardware issues, update image servers and document issues & resolutions.Tracks sales leads, manages sales pipeline from lead to closure for sales over segment threshold.Produces quotes and BOMs.Creates quotes for high priority RFPs and/or assists with RFP content.Produces sales forecast reports.Reviews quotes and orders for accuracy.Act as a consulting resource for CDW sales, customers and the CDW technical staff regarding Configuration Service solutions.Discusses solutions at a conceptual level with customers and potential customers.Explains the solutions features and benefits.Explores additional sales opportunities through new service maintenance contracts and renewals.Advises Account Managers on service pricing.Coordinates and collaborates with Partners and Account Managers to map accounts to opportunities and achieve sales goals.QualificationsAssociate/'s degree or two years of relevant work experience2 years of pre-sales experienceProficient in Microsoft office applicationsProven success and experience selling technologies solutions and servicesKnowledge and proven success of engaging and working with sales teamsAbility to execute on territory goals and metricsApplicant should demonstrate solid attention to detail and a penchant for accuracyAbility to adapt and change to the business needs of the practice and team coverage modelStrong interpersonal and presentation skills, including consulting skillsAbility to communicate both orally and written effectively using a variety of styles and techniques appropriate to the audienceStrong passion for learning and teaching othersAbility to formulate complex and comprehensive materials such as legal documents, authoritative reports, official publications of major scope and impact, etc., and/or to make formal presentations both inside and outside of the immediate work areaStrong organizational skills with a proven track record of meeting deadlines and the ability to adapt to the changing needs of the businessAbility to think creatively and come up with proactive ideas that will increase salesProven ability to proactively collaborate and build relationships, take initiative and creatively problem solveAbility and willingness to travel up to 20% or as needed to other CDW locations, meetings and client sitesBachelor/'s Degree, a plusProven success and experience selling technologies solutions and services to small business, enterprise or global customers a plusTechnical Accreditations and/or Certifications a plusActive accreditation from leading Configuration Services partners a plusPay range: $60,000-90,000, depending on experience and skill set. Annual bonus target of 25% subject to terms and conditions of plan. Benefits overview: Salary ranges may be subject to geographic differentials.About CDWCDW is a leading multi-brand provider of information technology solutions to business, government, education and healthcare customers in the United States, the United Kingdom and Canada. A Fortune 500 company and member of the S&P 500 Index, CDW helps its customers to navigate an increasingly complex IT market and maximize return on their technology investments. We unite. We win. We thrive.CDW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status or any other basis prohibited by state and local law. #J-18808-Ljbffr

Created: 2025-09-17