Director of Client Retention & Engagement

OverviewDirector of Client Retention & Engagement at Sodexo. Lead strategic efforts to retain and grow our Campus client portfolio by developing winning business solutions, building strong relationships, and driving financial performance. Analyze client needs, craft compelling proposals, and collaborate across teams to deliver value and innovation. Requires deep financial acumen, CRM expertise, and the ability to influence stakeholders at all levels. Travel frequently (60%+). Employee will reside near a major airport in the territory: TX, OK, LA, MS, AR, MO, KS, NE, IA, IL, IN, MI, WI and MN.What You'll DoManage a multi-year portfolio and develop retention strategiesInfluence cross-functional teams without formal authorityBuild and present winning proposals that drive client retentionTravel extensively to engage with clients, students, and leadershipLead retention presentations and assist in contract developmentConduct cost-benefit and needs analyses to shape business solutionsResearch market trends and competitor strategiesEnsure CRM data quality and reporting complianceWhat We OfferCompensation is fair and equitable, partially determined by education level or years of relevant experience. Salary offers based on criteria such as experience, skills, education, and prehensive benefits package that may include medical, dental, vision care and wellness programs401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementWhat You BringProven success in client relations or sales, preferably in the Campus segmentStrong financial acumen and strategic thinkingAbility to read and respond to RFPs effectivelyExcellent communication and relationship-building skillsExperience working with C-suite and senior leadersComfort with frequent travel (60%+)CRM management expertiseAbility to manage conflict and influence without authorityValid driver's license requiredQualifications & RequirementsMinimum Education Requirement: Bachelor's degree or equivalent experienceMinimum Functional Experience: 7 yearsSeniority levelNot ApplicableEmployment typeFull-timeJob functionBusiness Development and SalesIndustries: Facilities Services, Hospitals and Health Care, and HospitalityWho We Are: Sodexo believes in improving the quality of life for those we serve and contributing to economic, social, and environmental progress. We are committed to equal employment opportunities for all individuals. #J-18808-Ljbffr

Created: 2025-09-17