Overnight Resident Relations Associate (32- 40 Hours ...

OverviewOvernight Resident Relations Associate (32-40 Hours Per Week) - MIRA at Action Property Management, San Francisco.Job ResponsibilitiesRepresent Action Property Management and the Association by delivering exceptional 5-star customer service and ensuring 100% resident satisfactionMaintain the appearance of the front desk area, lobby, and main elevatorsMonitor lobby activity and maintain access controlProvide concierge servicesComplete Daily Activity ReportAnswer and direct incoming phone calls; receive and distribute resident parcelsAddress resident and guest concerns and questionsDemonstrate strong understanding of the association's governing documentsQualifications / RequirementsMust be over 18 years of age and successfully pass a pre-employment background check and drug screeningAt least 6 months of customer service experience. Hospitality, luxury retail or fine dining experience is preferredHospitality Management college students or recent graduates are highly desiredPolished and professional appearance and demeanorUpbeat and positive team player attitudeStrong judgment and solutions-orientedProactive customer service approachCompensation$23.00 Per HourScheduleOpen Availability Monday-Sunday; 10:00 PM - 6:30 AM; 32-40 Hours Per WeekWhy You'll Love Working at ActionAction Property Management offers competitive pay and opportunities for career growth and advancement. Our benefits package includes medical, dental, vision, and other offerings; details are provided to qualifying employees.Team Member PerksComprehensive health benefits and paid time off for qualifying employeesOngoing hospitality and property management trainingOpportunities for career growth and advancementValues-driven company culture promoting teamwork and excellenceAction Property Management is an Equal Opportunity Employer and Supports a Drug Free Workplace. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. #J-18808-Ljbffr

Created: 2025-09-17