Principal Human and Organizational Performance ...

OverviewNiSource is seeking a Principal Human and Organizational Performance (HOP) Consultant to support the organization in the integration and sustainment of its HOP operating philosophy. This role is pivotal in reducing NiSource-wide risk/hazard exposure while ensuring a healthy safety culture and continuous improvement through operational learning processes. The position may require up to 50% travel and can be based in one of our service areas, including OH, KY, PA, or eastern service regions or surrounding areas. The reporting location is flexible within the Ohio service territory.ResponsibilitiesLead and provide subject matter expertise in the development of HOP curriculum and reinforcement activities.Lead formal and informal, virtual and in-person HOP training and reinforcement activities within all NiSource business units.Provide real-time coaching and reinforcement to management and front-line workers on the proper application of HOP Principles, Error Reduction Tools, and desired safe behaviors.Lead the integration of HOP principles, concepts, tools and techniques into technical training programs, leadership development programs, onboarding, general employee training, and operations daily huddles and leadership briefings.Engage management and front-line employees in vertical HOP integration efforts to ensure adequate systems are in place for high-risk work activities.Facilitate structured Learning Teams to explore everyday operations (work as done) or in response to an event to identify system vulnerabilities and improvement opportunities.Conduct HOP field observations and on-site coaching within assigned business units; communicate deficiencies to leadership and leverage the Corrective Action Program as needed.Monitor HOP integration effectiveness and communicate deficiencies to HOP Leadership to drive targeted improvement opportunities.Collect, trend, analyze and discuss organizational and departmental HOP data; engage stakeholders to drive proactive improvements.Partner with stakeholders such as Asset and Risk Management, Organizational Change Management, Process Safety, and Technical Training in designing and executing cultural change programs to drive adoption of HOP improvements.Facilitate a culture of open reporting and blame-free investigations to improve problem solving in human error related events.Provide guidance and mentorship to HOP Consultants and Champions.Lead the review and evaluation of HOP tools used in the industry to ensure effective use and alignment with current practices.Required QualificationsA minimum of 7 years of professional HOP work experience.Strong influencer with a track record of leadership and front-line coaching and reinforcement.Understanding of adult learning principles and 5 years of curriculum development experience.Proven experience training management and front-line employees.Bachelor’s degree in Human Factors, Industrial/Organizational Psychology, or equivalent knowledge through education and experience.Experience leading causal evaluations and learning teams.Strong knowledge and experience in HOP training programs and implementation.Strong leadership, communication, and interpersonal skills with ability to collaborate at all levels of employees, customers and outside professionals.Ability to prioritize and manage multiple projects and deliverables.Experience navigating a matrixed organization and working across departments to drive change.Preferred Qualifications9 years in a utility industry environment (Gas, Electric and Generation).Thorough knowledge of NiSource compliance and safety issues.Working knowledge of NiSource policies, procedures, and standards.DisclaimerThe preceding description is not designed to be a complete list of all duties and responsibilities for this position.Travel is required.Work AuthorizationAuthorized to work in the United States without requiring sponsorship.Workplace and InclusionValue inclusion within day-to-day responsibilities by respecting diverse perspectives and engaging others, creating a safe environment where people, ideas, and opinions are valued within your team, customers and external partners. Respect the unique lived experiences of team members and partners, valuing different world views and backgrounds. Treat others with respect and contribute to a positive work environment.Equal Employment OpportunityNiSource is committed to providing equal employment opportunities in each of its companies to all employees and applicants without regard to race, color, religion, national origin or ancestry, veteran status, disability, gender, age, marital status, sexual orientation, gender identity, sex (including pregnancy, lactation, childbirth or related medical conditions), genetic information, citizenship status, or any protected group status as defined by law.ADA AccommodationsIf you need a reasonable accommodation to participate in any part of the hiring process or to perform the essential functions of the position, please contact OneHR at or 1-888-640-3320.Safety StatementPromote a safe work environment by actively participating in all aspects of our employee safety program. Report unsafe conditions and take actions to prevent injuries. Support a strong safety culture and focus on productive work habits.E-VerifyNiSource participates in the U.S. Department of Homeland Security’s E-Verify program. See the notices for rights and responsibilities and related posters:E-Verify Poster (English and Spanish) – E-Verify Participation Poster English and SpanishRight to Work Poster (English and Spanish) – If you have the right to work, don’t let anyone take it awaySalary Range: $110,200.00 - $165,300.00Posting Start Date: 2025-09-11Posting End Date (if applicable): 2025-10-01SummaryNiSource is seeking a Principal Human and Organizational Performance (HOP) Consultant to support the organization in the integration and sustainment of its HOP operating philosophy. HOP is a foundational element in establishing defense in depth and building capacity to fail safely, reducing NiSource-wide risk and ensuring a healthy safety culture and continuous improvement. #J-18808-Ljbffr

Created: 2025-09-17