Staff Site Reliability Engineer

OverviewClickUp is the world’s only all-in-one productivity platform that flexes to the way people want to work. It replaces all individual workplace productivity tools with a single, unified platform that includes project management, document collaboration, whiteboards, spreadsheets, and AI. With our headquarters based in San Diego and a rapidly expanding global presence, we are shaping the future of work. Join our team at ClickUp, one of the fastest-growing SaaS companies worldwide, and help millions of users be more productive - saving them at least one day every week.We are looking for driven and innovative software engineers with strong site reliability engineering (SRE) discipline or interest in this area to help us make ClickUp the "one app to rule them all". As an SRE at ClickUp, your primary role will be improving the stability, availability and reliability of our globally distributed and cloud-based infrastructure that powers our app for thousands of users daily. If you are a rockstar engineer with an entrepreneurial and high-paced mindset who are ready to own, drive and tackle some of the most complex problems there are out there we would love to hear from you!What you'll do:Lead designing and building systems for maximum performance, reliability, and scalability.Serve as a lead in partnership with engineering teams on product design, decisions, and crease general stability, observability, and metrics surrounding both uptime and stability.Champion our monitoring infrastructure.Implement and improve our general site reliability posture (error and downtime budgets, MTTD and MTTR improvements, improving alerting and notifications, minimizing customer impact from incidents, etc.)Respond to and troubleshoot downtime events while actively developing safeguards to prevent them.Participate in brainstorming sessions with the engineering team and contribute ideas to our technology and algorithms.Mentor members of the team to improve overall excellence.What we’re looking for:4-6+ years of knowledge of the Amazon Web Services ecosystem (EC2, ECS, VPC, Redis, RDS, ALB, ECR)Experience working with KubernetesExperience in managing production-critical infrastructures and DevOps mindsetBe familiar with SRE best practices and proceduresExperience with IaC (CDK, Terraform), CI/CD (GitHub Actions, ArgoCD)Familiar with Containerisation (Docker)Knowledgeable in network, firewall, and security best practicesExperience with self-healing automation and monitoring tools (DataDog, CloudWatch)Knowledge of relational databases, preferably PostgreSQL (not mandatory)A strong self-starter, operationally-focused; a problem-solverExcellent interpersonal, written, and oral communication skillsExperience with application security testing is a plus (not mandatory)Familiarity or experience with Node.js is a plus (not mandatory)Experience with management of Linux-based EC2 instances#LI-Remote#LI-CDG #J-18808-Ljbffr

Created: 2025-09-17