Floating General Manager

OverviewAt CubeSmart, our culture makes the difference.When we say it’s what’s inside that counts, we are saying “you count”ResponsibilitiesThe Floating Manager is responsible for…Customer Service: Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5 Star service; Interacting face to face with customers, providing excellent service, and building rapport; Meeting monthly sales goals and metrics; Travel between 2 to 3 properties on average (daily) to ensure customer readiness and operational procedures are being met which include: Manage multiple properties to perform lock checks and show units to customers; Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments; Managing the invoice review and approval responsibilities within the database; Working closely with the district manager to provide operational updates and property needs.Property Maintenance: Physical requirements include daily walks of multiple properties, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs); Maintaining facilities, including mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities; Keeping a clean and safe storage facilities to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking and walkways, fence, walls, doors).QualificationsYou’d be great in this role if you have a positive and outgoing personality with a passion for helping people.Experience in delivering high-quality customer service to a diverse customer market.Basic computer skills.We also want you to know that…You must have the ability to work Saturdays.Valid driver’s license and insurance with access to reliable transportation used during the workday.While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a pensationCompensation: $22.59 - $24.31 per hour depending on experience plus bonus opportunities*Some locations may require Sunday hours.We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity. #J-18808-Ljbffr

Created: 2025-09-17