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Director of Cloud, Infrastructure and Modern Workplace

ZipRecruiter - Buffalo Grove, IL

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Job Description

About Paragon MicroParagon Micro is one of the fastest-growing IT solution providers in the U.S., partnering with global leaders such as Microsoft, HP, Dell, Cisco, Google, Lenovo, and over 4,000 OEMs. We deliver innovative IT solutions that enable businesses to operate smarter, faster, and more securely. At Paragon Micro, you’ll join a team of driven professionals and technology experts who thrive on solving challenges, inspiring growth, and delivering exceptional results.The OpportunityWe are seeking a visionary Director of Cloud, Infrastructure and Modern Workplace to lead, grow, and inspire a high-performing team of architects and engineers. Reporting directly to the Vice President of Solutions and Services. This role is both strategic and hands-on—you will shape go-to-market strategies, drive consulting and implementation services, and collaborate across the business to accelerate revenue growth while serving as a trusted advisor to our customers.As Director, you will manage, coach, and develop a team of Solutions Architects and Engineers, ensuring they have the skills, resources, and guidance to deliver exceptional results. Your leadership will directly impact customer success, fuel innovation, and support Paragon Micro’s continued expansion in the IT solutions space. The primary focus areas for this role will include Data Center, Cloud, and Modern Workplace solutions.What You’ll DoLead & Empower a High-Performing TeamManage, coach, and develop a team of Solutions Architects and Engineers, ensuring they have the skills, resources, and guidance to excel.Foster a culture of accountability, collaboration, and continuous learning.Partner with Sales teams to expand adoption of advanced technology solutions.Drive Strategy & GrowthCollaborate with Sales, Marketing, and senior leadership to design and execute go-to-market strategies that accelerate revenue growth.Serve as a thought leader, identifying new technologies, partners, and market opportunities.Act as a subject matter expert—guiding solution design and providing leadership on complex technical challenges.Evaluate emerging technologies and industry trends to keep our solutions innovative and competitive.Lead the creation of new service lines or productized offerings, from concept to successful market launch.Champion the CustomerDeliver measurable customer outcomes through practical, scalable technology solutions.Build lasting client relationships, positioning Paragon Micro as a trusted advisor.Translate customer insights into solution enhancements and new offerings.Foster Collaboration Across the BusinessPartner with cross-functional teams to ensure seamless delivery and knowledge sharing.Coach Sales teams on customer needs analysis and solution positioning.Drive Process ExcellenceStandardize methodologies for solution design, proof-of-concept demonstrations, and technical documentation.Oversee pre-sales processes, technical delivery plans, and capability roadmaps.Continuously refine frameworks to enhance efficiency, scalability, and customer satisfaction.Be a Brand AmbassadorRepresent Paragon Micro at customer meetings, industry events, and trade shows as a trusted thought leader.Develop and strengthen strategic partnerships with technology vendors and service providers to expand our solution offerings and market impact.Who You AreA dynamic leader who thrives in fast-paced environments and adapts quickly to changing priorities.A strategic thinker who balances the big picture with tactical execution.A skilled communicator who inspires confidence and builds trust with teams, executives, and customers.A proactive problem solver who anticipates challenges and drives innovative solutions.A mentor and coach who develops talent, empowers others, and builds high-performing teams.Qualifications15+ years of experience in consulting, solution architecture, engineering leadership, or technology delivery roles.Proven success in building and scaling technical consulting or engineering teams within a B2B environment (VAR or solutions provider experience strongly).Track record of leading large-scale, complex digital transformation initiatives with measurable business impact.Deep understanding of modern engineering practices, including cloud architectures, DevOps pipelines, automation platforms, and infrastructure delivery.Ability to translate technical depth into business value, communicating effectively with executives, customers, and delivery teams.Exceptional stakeholder management and customer relationship skills, with the ability to influence at all levels.Experience working in a matrixed organization, collaborating across sales, product, and marketing.Why Join Us?As Director of Solutions and Services at Paragon Micro, you will step into a high-trust, high-impact leadership role where your expertise shapes both our customer outcomes and our business growth. You’ll have the opportunity to:Lead and grow a team of top-tier technical talent.Shape and execute go-to-market strategies that influence the future of IT solutions.Represent Paragon Micro as a thought leader and trusted advisor in the industry.Work in a culture built on respect, integrity, accountability, and innovation.Here, your leadership doesn’t just support growth - it drives it. #J-18808-Ljbffr

Created: 2025-09-17

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