Director of Street Outreach and Housing

Permanent/Temporary: PermanentMission: Providing supportive services with compassion and dignity to our neighbors experiencing homelessness and vulnerabilityAbout the Position:The Director of Street Outreach & Housing provides strategic leadership, clinical oversight, and program management for the Street Outreach Team (SOT) and related housing programs. This role ensures high-quality, client-centered services that align with best practices in harm reduction, trauma informed care, and housing first. The Director is responsible for managing several sub programs, supervising outreach, housing navigation and ICMS staff and interns, maintaining program compliance, managing partnerships, and driving innovation to expand housing stability solutions.Primary Responsibilities:Supervisory & Staff DevelopmentProvide direct supervision to program staff, including mental health, substance use, case management, housing navigation, and harm reduction specialistsLead 1:1 supervision sessions, monthly supervisor meetings, case conferencing, and weekly team huddlesHire, train, onboard, and evaluate staff; address performance issues; mediate conflictsSupport staff development through modeling, field shadowing, and mentoringPromote staff capacity-building, team cohesion, and professional growthProgram AdministrationOversee budgets, expenses, department grant reporting, and program data/outcomes trackingApprove check requests, staff reimbursements, timecards, and program suppliesReview and sign Housing Stability Plans, incident reports, and program expense requestsManage SOT Google Drive, training library, and resource listsEnsure timely submission of monthly, quarterly, and annual reportsEnsure program compliance with city/county contracts, including staff training, HMIS reporting, data corrections, audits, and city communicationsOversee enrollments, meetings, program rules, KPIs, MOUs, and compliance with contract requirements for the Safe Parking, Pathway Interim Housing, TLS and Rapid Rehousing programsMaintain strong relationships with key partners (e.g., LAHSA, PORT, USHS, HOPE, Beacon Housing, Kaiser, USC, UCLA, community faith partners)Coordinate donations, volunteer engagement, and community eventsRepresent the agency in outreach coalitions, faith-based committees, and public presentationsQualifications:Mental Health related degree required (MSW, MFT, Psychology etc.); Clinical licensure preferred (LCSW, LMFT, Psychologist etc.)Proven supervisory experience with large, multidisciplinary teamsBackground in social services, ideally in homelessness and housingStrong knowledge of HMIS, compliance, and documentationCollaborative leader with excellent communication and problem-solving skillsExperience with database management, PowerPoint, Excel and presentation skillsHow To Apply:Research shows that members of underrepresented groups often apply to jobs only if they meet 100% of the qualifications. Friends In Deed recognizes very few individuals ever meet 100% of the qualifications for any given role; therefore, we encourage candidates with some or most of the qualifications to apply.To Apply: Send cover letter, resume, and references to Ryan Greer, Vice President of Programs, at of working at Friends In Deed:10 days of vacation plus one organization-wide week off in the winter and one in the summer (4 work weeks total)All major holidaysMedical, Dental and Vision fully paid403(b) plan with employer matchUp to $500/year for professional developmentEmployee assistance programFriendly work environmentFriends In Deed is committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion. We embrace and celebrate the spectrum of our employees’/volunteers’/clients’ age, color, ability or disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, neurodiversity, and other characteristics that make our employees/volunteers/clients unique. #J-18808-Ljbffr

Created: 2025-09-17