Director, Salesforce Architecture & GTM Systems

OverviewAt Ripple, we’re building a world where value moves like information does today. It’s big, it’s bold, and we’re already doing it. Through our crypto solutions for financial institutions, businesses, governments and developers, we are improving the global financial system and creating greater economic fairness and opportunity for more people, in more places around the world. And we get to do the best work of our career and grow our skills surrounded by colleagues who have our backs.If you’re ready to see your impact and unlock incredible career growth opportunities, join us, and build real world value.The WorkRipple seeks a skilled Director - Salesforce Architect and GTM Systems Lead to be responsible for our GTM tech stack, emphasizing Salesforce. The role collaborates with Sales, Marketing, Customer Success, and Operations to provide scalable solutions that boost income, enrich customer interaction, and elevate data quality. Drive technical and strategic direction for our Salesforce platform to support business objectives and GTM system integration.What You’ll DoLead GTM systems strategy, ensuring alignment of Salesforce and coordinated tools with revenue-generating processesManage and mentor a small team of Salesforce Developers, Admins, and Business AnalystsArchitect, build, and implement scalable Salesforce solutionsDevelop and maintain a long-term GTM systems roadmap, prioritizing initiatives in collaboration with business collaboratorsTranslate complex business requirements into scalable, well-documented technical solutionsCoordinate Salesforce data architecture, including data modeling, de-duplication, governance, and compliance with security and privacy standardsEstablish guidelines and standards for Salesforce development, configuration, and administrationSupport GTM teams by optimizing processes for lead management, opportunity management, forecasting, quoting, onboarding, renewals, and customer support workflowsEvaluate, suggest, and implement new technologies to improve the GTM technology stackStay updated on Salesforce releases and new technologies, offering mentorship on adoptionWhat You’ll Bring10+ years of experience coordinating, developing, or architecting Salesforce, with a proven track record leading complex Salesforce implementationsDeep knowledge of Salesforce core products (Sales Cloud, Service Cloud)Expertise in Salesforce data modeling, declarative automation, Apex, Visualforce, and Lightning ComponentsStrong understanding of GTM processes across Sales, Marketing, and Customer Success, with the ability to translate business needs into technical solutionsHands-on experience with integrations to systems like marketing automation platforms (e.g., Pardot, Marketo, HubSpot) and customer data platformsStrong communication and collaborator management skills; ability to work across functions and influence without formal authoritySalesforce certifications strongly preferredFamiliarity with project management methodologies such as Agile, Scrum, and Kanban is advantageousExperience with revenue intelligence, conversational intelligence, and sales engagement tools (such as Gong, Outreach, Salesloft) is advantageousCompensationFor positions that will be based in CA, the annual salary range for this position is below. Actual salaries may vary based on numerous factors including, among other things, an individual applicant’s experience and qualifications for the position. This range does not include equity or additional compensation, such as bonuses or commissions. CA Annual Base Salary Range: $208,000 — $255,000 USDWho We AreDo Your Best WorkThe opportunity to build in a fast-paced start-up environment with experienced industry leadersA learning environment where you can dive deep into the latest technologies and make an impact. A professional development budget to support other modes of learning.Thrive in an environment where no matter what race, ethnicity, gender, origin, or culture they identify with, every employee is a respected, valued, and empowered part of the -office collaboration for moments that matter is important to our culture, and we give managers and teams the flexibility to decide which 10+ days a month they come in.Bi-weekly all-company meeting - business updates and ask me anything style discussion with our Leadership TeamWe come together for moments that matter which include team offsites, team bonding activities, happy hours and more!Take Control of Your FinancesCompetitive salary, bonuses, and equityCompetitive benefits that cover physical and mental healthcare, retirement, family forming, and family supportEmployee giving matchMobile phone stipendTake Care of YourselfR&R days so you can rest and rechargeGenerous wellness reimbursement and weekly onsite & virtual programmingGenerous vacation policy - work with your manager to take time off when you need itIndustry-leading parental leave policies. Family planning benefits.Catered lunches, fully-stocked kitchens with premium snacks/beverages, and plenty of fun eventsBenefits listed above are for full-time employees.Ripple is an Equal Opportunity Employer. We’re committed to building a diverse and inclusive team. We do not discriminate against qualified employees or applicants because of race, color, religion, gender identity, sex, sexual identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, military status, or any other characteristic protected by local law or ordinance.Please find our UK/EU Applicant Privacy Notice and our California Applicant Privacy Notice for reference. #J-18808-Ljbffr

Created: 2025-09-17