Senior Program Manager, Strategic Accounts

OverviewJob Title: US – Senior Program Manager, Strategic AccountsCompensation Range: $180,000-190,000 Base + Bonus (Depending on Experience)This role is remote anywhere in the USModels. Insights. Outcomes.Become one of the changemakers. At Quid, you won't just be joining a team, but contributing to a culture of innovation, where every challenge becomes an opportunity to learn and grow. When you join our team, you’re not just stepping into a job, you’re embracing a future where we lead the game with the unmatched advantage of foresight. Ready to see around the corner?Position OverviewThis role is a senior program manager for the company’s largest and most strategic clients. Critical skills include executive relationship management, project management and business analyses. The role will spend time onsite with clients and allow the flexibility to balance travel and remote work.ResponsibilitiesServe as the primary point of contact for selected strategic accounts, ensuring high-level client satisfaction and cultivating a long-term terface directly with a senior client to ensure the successful fulfillment of objectives, moving beyond technical implementation to strategic business impact. Focusing on overall program success and management in addition to individual project deliverables.Collaborate closely with the client to understand, predict and address business needs, enabling the launch of innovative solutions with a substantial return on investment, emphasizing fulfillment, execution, and strategic program success.Serve as the primary point of contact for our largest account, ensuring high-level client satisfaction and cultivating long-term partnerships.Develop and execute strategies for the growth and expansion of the account, leveraging Quid's capabilities to meet evolving client needs.Oversee the entire program lifecycle, as well as manage program resources, timelines, deliverables and issues/blockers to meet client and company objectives.Translate business needs and data insights into actionable plans, ensuring alignment with Quid's capabilities and strategic goals.Drive growth working hand-in-hand with an executive leader, to grow our most strategic accounts and provide ongoing management on the account.Identify and translate business requirements into well-architected solutions proactively on behalf of the client.Translate complex, technical content and analysis through a strategic lens.Deliver insights to our clients, focusing on business architecture models and strategic solutions addressing their key business challenges.Maintain a visible and trusted presence, balancing onsite and remote engagement as necessary.Work collaboratively with various Quid functions, including Customer Success, Engineering, and Product teams.Ideal FitFulfillment and execution-oriented approach.Client-focused: Emphasize client satisfaction and business impact over technical expertise or sales focus.Present, visible, and trusted: Maintain a visible and trusted presence, balancing onsite and remote engagement as necessary.Upward delegation: Capable of upward delegation, knowing when to involve Quid upper management for peer-to-peer relationships and political issue resolution.Experience owning delivery for accounts with combined ARR in the 7-10 million per year range.RequirementsBachelor’s degree in a relevant field; advanced degree preferred.7+ years of program management, consulting, or systems integrations experience in global advisory/consulting organizations.Demonstrated success in managing large and strategic client accounts with a focus on growth, collaboration and building consensus with senior stakeholders.Strong analytical and problem-solving skills, with a keen understanding of business processes and technology integration.Previous experience in insights solutions or similar areas is a plus within a technology or data solutions industry.Strong client-focused mindset, emphasizing client satisfaction and business impact over technical expertise or sales focus.Excellent communication, interpersonal and analytical skills, with the ability to engage and influence at the executive level.Up to 10% travel annually.Total Rewards20 Days PTO13 HolidaysCompany provided equipment401K with company matchFSA/HSA optionsPaid Parental Leave & Reintegration ProgramEmployee Wellness Program for personal, financial, emotional, & legal support to help keep our team happy, healthy, and thrivingMedical, Dental, Vision Coverage4 Week (1 Month) Sabbatical after five yearsRemote Work: Remote-first policy. Eligible to work in the United States. #J-18808-Ljbffr

Created: 2025-09-17