Solutions Architect New San Francisco, CA (Remote)

Overview is an AI-powered search and productivity platform designed to empower users with personalized, efficient, and trustworthy search experiences. We combine advanced AI models with user-first principles to deliver tools that enhance discovery, creativity, and productivity. Our mission is to create the most helpful search engine in the world—prioritizing transparency, privacy, and user control. We are building a team of innovators, problem-solvers, and visionaries who are passionate about shaping the future of AI and technology. At , you’ll have the opportunity to work on impactful projects, collaborate with bright minds in the industry, and grow your career in an environment that values creativity, diversity, and curiosity. If you’re ready to make a difference and help us revolutionize the way people search and work, we’d love to have you join us! About the Role We are seeking a Delivery Solution Architect to lead the design, delivery, and validation of enterprise SaaS AI solutions for our customers. In this role, you will architect end-to-end solutions that balance technical excellence, usability, and business value. You will guide customers and internal teams through the entire solution lifecycle—from discovery and detailed design to implementation and solution validation—ensuring that our offerings are robust, scalable, and deliver exceptional user experiences. This position requires technical depth, process rigor, and a user-centric mindset, as well as the ability to communicate complex concepts to both technical and non-technical stakeholders. Responsibilities Solution Discovery & Design: Lead discovery workshops with customers and stakeholders to elicit business, functional, and technical requirements, ensuring a deep understanding of objectives and constraints. Translate business needs into comprehensive solution architectures, including process flows, technical blueprints, and user journey maps. Collaborate with UX/UI designers to ensure usability and user experience are integral to solution design. Develop detailed technical designs, including system integrations, data flows, and security models, aligned with enterprise architecture standards. Technical Leadership & Solution Validation: Serve as the technical authority, guiding architectural decisions, technology selection, and best practices. Oversee implementation of solutions with engineering, product, and QA teams to ensure fidelity to design and timely delivery. Lead solution validation activities (technical feasibility, performance testing, user acceptance testing) to ensure requirements are met. Identify and mitigate technical risks to ensure solutions are scalable, secure, and maintainable. Process & Project Management: Define and document solution delivery processes for repeatability, quality, and continuous improvement. Track milestones, deliverables, and dependencies; provide regular updates to stakeholders and escalate issues as needed. Support resource allocation and coordination to apply the right mix of technical and business expertise. Customer Engagement & Cross-Functional Collaboration: Act as a trusted advisor to customers, setting expectations on scope, timelines, and deliverables. Partner with sales, customer success, and field engineering teams to accelerate adoption and drive business outcomes. Provide feedback to product and engineering teams based on customer insights and solution performance to influence product enhancements and roadmap priorities. Training & Enablement: Deliver training and enablement sessions to customers and internal teams; develop and maintain solution documentation and best-practice guides. Qualifications Technical Acumen Deep expertise in designing and implementing enterprise SaaS and AI solutions, with strong knowledge of cloud platforms (AWS, Azure, GCP), data engineering, and ML frameworks (e.g., TensorFlow, PyTorch). Proficiency in programming languages such as Python, Java, or C++, and experience with modern DevOps/MLOps practices (Docker, Kubernetes, CI/CD). Ability to architect solutions that balance technical, business, and user experience requirements. Process & Project Management Proven experience leading solution discovery, detailed design, and validation in complex enterprise environments. Strong organizational and time management skills; ability to manage multiple projects and priorities. Communication & Leadership Exceptional communication and interpersonal skills; able to engage and influence technical and non-technical audiences. Experience building trusted relationships with customers and internal teams; ability to navigate conversations to drive consensus. Problem-Solving & Results-Driven Strong analytical and problem-solving skills with a track record of delivering high-quality solutions under deadlines. Innovative mindset with a passion for continuous learning and staying current with technologies and industry trends. Education & Certifications Bachelor’s or Master’s degree in Computer Science, Information Technology, or related field. Relevant certifications (e.g., AWS Certified Solutions Architect, Azure Solutions Architect Expert, Google Professional Cloud Architect, or AI/ML certifications) are highly desirable. What Success Looks Like Solutions delivered on time, within scope, and exceeding customer expectations for usability, performance, and business value. Customers achieve business objectives and realize measurable value from our SaaS AI solutions. You are recognized as a trusted technical advisor and a go-to resource for solution architecture and delivery excellence. Your work drives continuous improvement in delivery processes and influences product and service enhancements. You foster a culture of innovation, collaboration, and customer-centricity across teams. This role is ideal for a strategic, hands-on architect who thrives at the intersection of technology, process, and user experience, and who is passionate about delivering transformative AI solutions for enterprise customers. Salary: $155,000 - $200,000 USD. Salary bands are structured by geographic tiers and internal leveling; compensation is determined during the interview process and reflects multiple factors. Company Perks Hubs in San Francisco and New York City with regular in-person gatherings and co-working sessions. Flexible PTO with U.S. holidays observed and a December shutdown week. Health insurance covering 100% for the policyholder and 75% for dependents. 12 weeks of paid parental leave in the US. 401k with 3% match — vested immediately. $500 work-from-home stipend and a $1,200/year Health & Wellness Allowance. Opportunity to collaborate with a team at the forefront of AI research. *Certain perks and benefits are limited to full-time employees only. is an E-Verify employer and an inclusive, equitable, accessible workplace. Please indicate accommodation needs during recruitment if required. Why You Might Be a Fit Ideal candidates are strategic, hands-on architects who thrive at the intersection of technology, process, and user experience and who are passionate about delivering transformative AI solutions for enterprises. Equal Opportunity is an Equal Employment Opportunity (EEO) employer. We do not discriminate on the basis of protected status. Voluntary self-identification of disability and veteran status is requested for compliance purposes and is confidential. Completion is optional and has no impact on the hiring process. #J-18808-Ljbffr

Created: 2025-09-17