General Manager - Makers Union (The Wharf)

OverviewAre you a passionate and driven leader who thrives in a fast-paced, guest-focused environment? We’re looking for a dedicated General Manager to take the lead in delivering outstanding dining experiences while upholding the values that define our this key role, you will oversee all aspects of daily operations—including both kitchen and front-of-house—ensuring smooth execution, exceptional service, and a welcoming atmosphere. You’ll inspire and develop your team, manage financial performance, and uphold the highest standards of quality, safety, and hospitality.ResponsibilitiesManage daily restaurant operations, including kitchen and front-of-house activities.Lead and develop staff, ensuring a cohesive and efficient team.Ensure exceptional service and guest satisfaction.Manage budgets, control costs, and optimize profitability.Maintain adherence to health, safety, and quality standards.Requires 50–55 hours per week, including evenings and weekends as business needs dictate.QualificationsProven leadership and managerial experience.Strong communication and problem-solving dustry knowledge and financial acumen.Customer-focused mindset and adaptability.Ability to stand and walk for extended periods (up to 6–8 hours).Lift and carry up to 20 lbs (e.g., menus, high chairs, booster seats).Reach, bend, and stoop occasionally.Use hands and arms to operate reservation systems and phones.Clear verbal communication skills and ability to interact with guests in a busy environment.Ability to remain calm and composed while multitasking in a fast-paced petitive BenefitsHealth/Dental/VisionPaid Time Off401(k), matched up to 4%Short- and Long-Term DisabilityTuition ReimbursementEmployee Referral ProgramPet InsuranceDiscounts: Hotels, Travel, Tickets, RestaurantsDiscounted meal plan for employees and their relatives at eligible locations while attending schoolWho We AreMakers Union was created with inclusiveness at its core, reimagining the modern pub experience. It features craveable, locally sourced food and drinks from regional breweries, distilleries, roasters, and wineries. The fun and approachable menu blends classic favorites with globally inspired dishes that reflect the local diversity of the area. Designed for versatility, Makers Union is a welcoming space for everything from watching a game or rolling solo to socializing with friends or dining with family.Thompson Hospitality is one of the largest restaurants, food service, and facilities management companies in the country. We are built on values—do the right thing, do the best you can, and treat others how you want to be treated—shaped by more than 33 years of relationships with clients, guests, and communities. We offer competitive benefits; see our website for more: are an equal opportunity employer and value diversity. All employment decisions are based on qualifications, merit, and business needs. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status under applicable federal, state, or local laws. #J-18808-Ljbffr

Created: 2025-09-17