General Manager

OverviewJLL empowers you to shape a brighter way.Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you've got deep experience in commercial real estate, skilled trades or technology, or you're looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.We are currently seeking a General Manager to join our Retail Property Management team in San Francisco (Metreon). Our team's priorities are:Providing an experiential approach which guides a differentiated property management experience, resulting in better care and better businessSupport the exponential growth of our business by providing people integration and synergyDevelop our people for bigger and better rolesSupporting ambitions beyond the workplaceApplying new technology and data to drive changeResponsibilitiesWhat this job involvesManaging industry changing propertiesAs the General Manager (GM), you will provide leadership to your team and outstanding customer service to your clients, while managing a retail portfolio. You are responsible for all aspects of client and tenant satisfaction. You will also be responsible for preparing budgets and financial reports, managing TI and/or capital improvement projects, and developing your staff. You will be an excellent communicator (both written and verbal) to both building owners and tenants to ensure an ongoing, successful relationship.Creating strategic and collaborative solutionsYou are an individual who sees the big picture, acts decisively and focuses on creating an energized and collaborative environment. As a General Manager, you will contribute to the establishment and refinement of work quality, cultural initiatives and best practices to drive results as a team. You will also contribute to developing successful, diverse teams through inclusive and thoughtful means of communication.Embracing the human side of businessYou are people focused, seeking out and understanding the needs, perspectives and motivations of clients and team members alike. Your ability to communicate well and manage client, tenant and vendor relationships will allow for seamless conflict resolution and client retention.QualificationsBachelor's degree (required) and advanced degree a plusMinimum of five (5) years of commercial property management experience including recent experience managing retail propertyMust have strong financial acumen and experience preparing budgets, CAM reconciliations, and other types of related financial reportsFamiliarity with building systems, lease negotiation, documentation and administrationMust have at least 3 years of management experienceCalifornia Real Estate License is required within the first three months of employmentExperience using a property management accounting platform, such as Yardi, Kardin or MRI is requiredA relationship builderBoth verbal and written communication skills are vital, and, of course you'll be good at establishing relationships with all levels of the organization & external clients.Tech mindedThe real estate industry is consistently changing with technology. You'll need to make technology work to your advantage. You must demonstrate proficiency in the use and application of technology tools and continually seek opportunities to develop your skillset.An achieverYou'll have a proven track record of results as we'll expect you to act decisively, think big, and manage your time to meet deadlines in a fast-paced, high volume environment. Most importantly, you'll want to contribute to a diverse, supportive, and talented teamCompensationEstimated total compensation for this position: 135,000.00 - 155,000.00 USD per yearThe total compensation range is an estimate and not guaranteed. An employment offer is based on an applicant's education, experience, skills, abilities, geographic location, internal equity and alignment with market data.LocationOn-site - Oakland, CA, Palo Alto, CA, San Francisco, CAJob TagsProperty ManagementIf this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We're interested in getting to know you and what you bring to the table!Benefits401(k) plan with matching company contributionsComprehensive Medical, Dental & Vision CarePaid parental leave at 100% of salaryPaid Time Off and Company HolidaysPrivacy and Equal OpportunityJLL Privacy Notice and related statements: Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We protect personal information provided in recruitment, retain it as needed, and delete it securely when no longer required. For more information please view our Candidate Privacy Statement. For additional details please see our career site pages for each country. We are an Equal Opportunity Employer and provide reasonable accommodations during the employment process. If you need an accommodation, email . This email is only to request an accommodation. Please direct any other inquiries to our Contact Us page. See also state and local fair chance and privacy notices where applicable.Accepting applications on an ongoing basis until candidate identified. #J-18808-Ljbffr

Created: 2025-09-17