Resident Services, Principal Consultant (Remote)

OverviewJoin to apply for the Resident Services, Principal Consultant (Remote) role at CrowdStrike. CrowdStrike is a global leader in cybersecurity. Since 2011, our mission hasn’t changed — we’re here to stop breaches, and we’ve redefined modern security with the world’s most advanced AI-native platform. Our customers span all industries, and they count on CrowdStrike to keep their businesses running, their communities safe and their lives moving forward. We’re also a mission-driven company. We cultivate a culture that gives every CrowdStriker both the flexibility and autonomy to own their careers. Ready to join a mission that matters? The future of cybersecurity starts with you.About The RoleWe are looking for individuals across the industry to add their passion and experience in helping customers realize better security outcomes with log management and advanced data analytics.As a principal consultant focusing on infrastructure architecture on the LogScale professional services team, you’ll spearhead key efforts and become a trusted advisor to customers by assisting customers to deploy Falcon LogScale and Next-Gen SIEM, resolving technical questions, demonstrating Falcon LogScale and Next-Gen SIEM capabilities, and laying out a technical vision of Falcon LogScale and Next-Gen SIEM roadmap for customers to follow. Working alongside Falcon Next-Gen SIEM and LogScale engineers and other cross functional teams, you’ll be a critical part of operationalizing LogScale within customer environments. You’ll work with the customer as they discover what Falcon Next-Gen SIEM and LogScale can do for them, help expand their use cases, and provide feedback timely to the Falcon Next-Gen SIEM and LogScale Product Management teams. Simultaneously you’ll develop internal relationships to partner with key stakeholders to influence product enhancements that will meet customer needs.We’re looking for a colleague with a great passion for taking care of customers and their challenges combined with well-rounded technical, analytical, and customer service skills. We want someone who appreciates the importance of teamwork but will also benefit from your proactive approach to solving challenges and helping external and internal parties. The position is remote-friendly within the United States with the opportunity for periodic travel onsite with customers. Fluency in English is required along with strong technical writing skills.What You'll DoAct as the primary point of contact for Falcon LogScale deployments from project kickoff to technical implementation and through project closureGuide and assist customers in building out complex, resilient and high performing application clusters in public and private cloud/on-prem environmentsAssist customer with data onboarding tasks like 3rd party tool audit/logging policy configurations, and log transport methodologyProvide guidance with log analysis leveraging search queries based on raw log data, parsing and dashboard creationProvide knowledge transfer of Falcon LogScale to our customersWhat You’ll NeedBachelor’s degree in Computer Science, Software Engineering or related field and five years of experience in systems engineering or an equivalent combination of education and work experienceExperience implementing and managing containerized applications using Kubernetes (any flavor) Docker, and Helm within GCP, Azure and/or AWSExperience delivering, managing and upgrading managed applications in GCP, Azure and/or AWS environments with high throughput and availability requirements, including usage of CI/CD toolsExperience and comfort with management and implementation of Linux server platformsExperience with developing and implementing IaC tools and code using tools such as Terraform, Pulimi or CrossplaneHighly comfortable in creating, implementing and troubleshooting Python, go and Bash scripts within integration and automation use casesExperience with REST API, GraphQL and API microservicesIntermediate knowledge of security protocols and products for identity management and access such as OAuth, Okta, SAML, Windows Auth and Active DirectoryExperience using logs and metrics to identify the root cause of production incidentsExperience managing technical deployments, tracking time, and running projects from kickoff to closureExperience with Agile, SCRUM, Kanban and other development lifecyclesKnowledge of IT environments, including: directory services, authentication, networking, data storageUnderstanding of log management use cases around security, observability, DevOps, IT ops, and/or business operationsStrong problem-solving, written and oral communication skills in EnglishBonus PointsFive years of professional DevOps experience providing support for troubleshooting, recovery and root cause analysisExperience developing visualizations for security event-related data using Grafana, PowerBI, Elastic, etc.Experience with implementing and using KafkaExperience working with pre-sales teams on technical scoping and requirements gathering, and with post-sales handoffsExperience translating your knowledge of customer requirements and experiences into feedback for product and engineering teamsThis role may require the candidate to periodically undergo and pass alcohol and/or drug test(s) during the course of employment.Benefits Of Working At CrowdStrikeRemote-friendly and flexible work cultureMarket leader in compensation and equity awardsComprehensive physical and mental wellness programsCompetitive vacation and holidays for rechargePaid parental and adoption leavesProfessional development opportunities for all employees regardless of level or roleEmployee Networks, geographic neighborhood groups, and volunteer opportunities to build connectionsVibrant office culture with world class amenitiesGreat Place to Work Certified across the globeCrowdStrike is proud to be an equal opportunity employer. We are committed to fostering a culture of belonging where everyone is valued for who they are and empowered to succeed. We support veterans and individuals with disabilities through our affirmative action program.CrowdStrike is committed to providing equal employment opportunity for all employees and applicants for employment. The Company does not discriminate in employment opportunities or practices on the basis of race, color, creed, ethnicity, religion, sex (including pregnancy or pregnancy-related medical conditions), sexual orientation, gender identity, marital or family status, veteran status, age, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, medical condition, genetic information, membership or activity in a local human rights commission, status with regard to public assistance, or any other characteristic protected by law. We base all employment decisions--including recruitment, selection, training, compensation, benefits, discipline, promotions, transfers, lay-offs, return from lay-off, terminations and social/recreational programs--on valid job requirements.If you need assistance accessing or reviewing the information on this website or need help submitting an application for employment or requesting an accommodation, please contact us at for further assistance.Find out more about your rights as an applicant.CrowdStrike participates in the E-Verify program.Notice of E-Verify ParticipationRight to WorkCrowdStrike, Inc. is committed to fair and equitable compensation practices. Placement within the pay range is dependent on a variety of factors including, but not limited to, relevant work experience, skills, certifications, job level, supervisory status, and location. The base salary range for this position for all U.S. candidates is $125,000 - $180,000 per year, with eligibility for bonuses, equity grants and a comprehensive benefits package that includes health insurance, 401k and paid time off.For detailed information about the U.S. benefits package, please click here.Expected Close Date of Job Posting is: 10-19-2025Seniority levelMid-Senior levelEmployment typeFull-timeJob functionConsulting, Information Technology, and SalesIndustriesComputer and Network SecurityReferrals increase your chances of interviewing at CrowdStrike by 2x #J-18808-Ljbffr

Created: 2025-09-17