Clinic Practice Manager II - Neurosurgery

OverviewThe RN Clinic Practice Manager position requires an RN/BSN and will work in tandem with the Administrative Practice Manager. Responsibilities include oversight of all workflows related to patient care and throughput in the clinic. The RN Practice Manager will be accountable for acquiring a working knowledge of all administrative workflows that support the Department of Neurosurgery and will serve as an integral member of the Neurosurgery Leadership Team.Provides a positive, rewarding and service-oriented work environment which supports high-quality patient-centered care, an excellently competent and engaged staff, and the achievement of fiscal, scorecard and process improvement goals and objectives. Monitors and implements new health care services and performance improvement initiatives.ResponsibilitiesApplies key financial concepts and analysis to decision making. Develops and implements actionable work plans with measurable outcomes. Continually assesses and reallocates resources to meet demands.Oversees day-to-day operations of a unit or department as it relates to scorecard goals and objectives. Organizes, manages, and controls departmental functions and resources in a collaborative and participative manner for optimal performance of service.Proactively identifies and implements cost containment initiatives.Coordinates resources to provide adequate staffing for the department. Demonstrates effective team building and leadership skills. Establishes day-to-day priorities and directs staff task assignments. Facilitates the team in problem solving processes.Maintains productive, collaborative relationships with physicians, other members of the management team, and pre- and post-hospital providers.Monitors and evaluates customer satisfaction with services, valuing the customer perspective. Collaboratively implements programs to continuously enhance customer municates appropriate information to stakeholders in an ongoing, timely, and accurate fashion. Establishes forums to engage in open, honest, and proactive two-way communication.Establishes and continuously evaluates unit processes and reporting procedures to ensure achievement. Revises as needed.Creates a safe working environment while providing opportunities to develop maximum potential. Facilitates professional growth and development including the provision of in-service programming and an effective performance appraisal process.Plans for growth, staffing, services, educational opportunities and effective performance improvement in collaboration with Human Resources. Utilizes developmental planning to expand employee skills and abilities.Responsible for compliance with applicable regulatory, licensure and accrediting standards where applicable (The Joint Commission, CLIA, COLA, OSHA, AAAHC, etc).What We RequireEducation and Experience: Bachelor’s degree required or 4 years of equivalent experience.License/Certification/Registration: In some offices an RN/BSN license may be required due to staffing model and grant specifications. (Required for Neurosurgery)Other Minimum Qualifications: Demonstrates excellent problem-solving, interpersonal, communication, team leadership, priority setting, organizational and work competency skills. Experience with Microsoft Office Suite, including Excel, Word, Access and Power Point. Ability to use electronic medical records.About CarilionThis is Carilion Clinic. An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.Headquartered in Roanoke, Va., you will find a robust system of award-winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.Position DetailsRequisition Number: 154643Employment Status: Full timeLocation: Institute for Orthopaedics and NeurosciencesShift: DayShift Details: Mon-Fri 8am - 5pm; No nights, weekends or holidaysRecruiter: EMILY F ALLENRecruiter Email: more information, contact the HR Service Center at 1-800-599-2537.Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion Clinic is a drug-free workplace. #J-18808-Ljbffr

Created: 2025-09-17