Principal, Technology Consulting - ServiceNow

OverviewIf you are an experienced ServiceNow Technology Consultant looking for a high impact role with a global leader in digital transformation, EPAM is the perfect next step in your career! As an EPAMer, you’ll have the opportunity to work with a supportive team, on a variety of interesting projects for some of the biggest brands in the world. Are you ready for the next step in your career journey? Apply now!Req.#845661949ResponsibilitiesUnderstanding client needs: Analyze business processes, pain points, and desired outcomes to recommend suitable ServiceNow solutionsSolution design: Craft technical blueprints for ServiceNow implementations, considering existing infrastructure, scalability, and integrationsProof of concepts (POCs): Develop and demonstrate working prototypes to showcase the value proposition of the solutionEstimating & quoting: Prepare proposals with detailed cost estimates and implementation timelinesLeading technical teams: Guide developers, administrators, and other stakeholders throughout the implementation processConfiguration & customization: Configure ServiceNow modules and workflows to align with specific business requirementsIntegration with existing systems: Ensure seamless integration between ServiceNow and other enterprise applicationsTesting & validation: Conduct thorough testing to ensure the solution functions as designed and meets performance benchmarksKnowledge transfer: Train end-users and support teams on the new ServiceNow systemPerformance optimization: Continuously monitor performance and suggest improvements for efficiency and scalabilityChange management: Facilitate smooth adoption of the new system and address user concernsStaying updated: Continuously learn about new ServiceNow features, best practices, and industry trendsParticipating in sales pitches and presentationsCollaborating with product vendors and partnersDeveloping internal best practices and documentationRequirements11+ years of experience with ServiceNow and 10 years of combined experience in IT Management/LeadershipPassionate Servant Leader and employee advocate with a strong ServiceNow track record in ITSM/ITOMStrategic thinker with a comprehensive vision of the ServiceNow platform and delivery in alignment with organizational goals; sound ability to understand & translate highly technical information into straightforward conceptsStrong cross-functional capabilities that drive reciprocating value between delivery teams and enterprise stakeholdersVast technical acumen spanning data center operations, service design, service delivery and continuous improvement, enterprise monitoring, database architecture/administration, and application developmentRich consultative, architecture, and development experience with eight years in consultative rolesWe offerMedical, Dental and Vision Insurance (Subsidized)Health Savings AccountFlexible Spending Accounts (Healthcare, Dependent Care, Commuter)Short-Term and Long-Term Disability (Company Provided)Life and AD&D Insurance (Company Provided)Employee Assistance ProgramUnlimited access to LinkedIn learning solutionsMatched 401(k) Retirement Savings PlanPaid Time Off – the employee will be eligible to accrue 15-25 paid days, depending on specific level and tenure with EPAM (accrual eligibility may change over time)Paid Holidays - nine (9) total per yearLegal Plan and Identity Theft ProtectionAccident InsuranceEmployee DiscountsPet InsuranceEmployee Stock Purchase ProgramIf otherwise eligible, participation in the discretionary annual bonus programIf otherwise eligible and hired into a qualifying level, participation in the discretionary Long-Term Incentive (LTI) ProgramEPAM is a leading global provider of digital platform engineering and development services. We are committed to having a positive impact on our clients, our employees, and our communities. We embrace a dynamic and inclusive culture. Here you will collaborate with multi-national teams, contribute to a myriad of innovative projects that deliver the most creative and cutting-edge solutions, and have an opportunity to continuously learn and grow. No matter where you are located, you will join a dedicated, creative, and diverse community that will help you discover your fullest potential.Engineer the Future with a Career at EPAM (Remote Position Cannot be Performed in New York City.This posting includes a good faith range of the salary EPAM would reasonably expect to pay the selected candidate. The range provided reflects base salary only. Individual compensation offers within the range are based on a variety of factors, including, but not limited to: geographic location, experience, credentials, education, training, the demand for the role; and overall business and labor market considerations. Most candidates are hired at a salary within the range disclosed. Salary range: $180,000 - $260,000 USD. This position is also eligible for variable compensation incentives. In addition, the details highlighted in this job posting above are a general description of all other expected benefits and compensation for the position.Applications will be accepted on a rolling accordance with the LA County Fair Chance Ordinance, you may find a copy of the Notice containing a summary of the Ordinance’s key provisions here: Concept FCO Posting 8 27 24 (lacounty.gov)It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.EPAM Systems, Inc. is an equal opportunity employer. We recognize the value of diversity and inclusion in creating success for our customers, business partners, shareholders, employees and communities. We are committed to recruiting, hiring, developing and promoting employees without discrimination. As a global employer, this commitment includes complying with all laws in the countries in which we operate. Nevertheless, we believe equal employment practices should not be limited to what the law requires. Equal opportunity and inclusion are essential to motivate, empower and recognize the best in everyone.At EPAM, employment actions are based on individual qualifications, without regard to race, color, religion, creed, gender, pregnancy status, sexual orientation, gender identity, gender expression, marital or familial status, national origin, ancestry, genetics, age, disability status, veteran status, citizenship status when otherwise legally able to work, or any other characteristic protected by law. #J-18808-Ljbffr

Created: 2025-09-17