Technical Team Lead

Comtech is a woman-owned small business founded in 1998 and headquartered in Reston, VA. We offer IT solutions across the disciplines of program/project management, applications development, infrastructure, Cyber security, and enterprise content/data management services. We have developed our methodologies and processes based on the IT Infrastructure Library (ITIL) v.3 Framework across enterprise infrastructure operations. These methodologies and processes are reinforced through our organization’s externally accredited certifications, which include ISO 9001:2008 Quality Management System (QMS), ISO/IEC 20000-1:2011 IT Service Management Systems (SMS, corporate ITIL certification), ISO 27001:2005 Information Security Management System (ISMS), and CMMI-DEV Level 3.Job DescriptionJob Title: Technical Team LeadDuration: Full TimeLocation: Chicago, ILIn-person interview is requiredJOB DESCRIPTION:The Technical Team Lead (ServiceNow) should have knowledge of ITIL and ITSM best practices and ServiceNow development principles. The role involves ongoing enhancement and maintenance of the ServiceNow platform.As a Technical Lead, you will guide a team of talented software engineers in building cloud-based products using Lean/Agile methodologies.Responsibilities include:Developing and mentoring software engineersConducting performance reviewsEnsuring good code quality practices such as pair programming and code reviewsCreating and maintaining coding standardsProviding architectural guidance and oversight to scrum teamsTransitioning enterprise-wide services from legacy solutions to cloud-based solutionsUnderstanding the technical limitations of ServiceNowRequired Skills & Experience:BS/MS degree in Computer Science, Engineering, or related field, plus 10+ years of software engineering experienceExperience with WSDL, SOAP, JSON, RESTful services, and Web Service frameworksExpertise in building enterprise web applications using microservices, BackEnds for FrontEnds, and Event-Driven ArchitectureKnowledge of ServiceNow SDLC, SCRUM, and Release Management modulesExperience with ServiceNow Team Development, Update Sets, and Design StudioDesired Skills & Experience:ITIL v3 certificationServiceNow SysAdmin CertificateServiceNow Coding CertificateServiceNow Implementation CertificationExperience with cloud-based enterprise service management, especially ServiceNowLeading technical implementations in large enterprise settingsTranslating business requirements into technical cloud solutionsProviding technical leadership for modernization projectsEnd-user and stakeholder engagement, communication, and trainingExperience with Perspectium, Numerify, and other ServiceNow integration suitesExperience with Automated Testing using ServiceNow frameworksKnowledge of ServiceNow Studio, Store, and Share programs703-722-8126Additional Information** Please share your updated Word copy of your resume.*** I appreciate it if you refer someone suitable for this position. #J-18808-Ljbffr

Created: 2025-09-17