Senior ServiceNow Administrator/Developer

OverviewGovCIO is currently hiring a Senior ServiceNow Administrator/Developer to support our USSS Network Operations and Security Center (NOSC) proposal. This position will be located in Washington, DC and is a hybrid remote position.ResponsibilitiesGuides ITSM strategy, planning, and service delivery to emphasize efficiency and effectiveness.Contributes ITSM-related recommendations for implementation consideration spanning across service management policies, guidelines, and processes.Capable of working independently as well as collaboratively with remote teams and clientsDesign and develop queries, reports and dashboardsDesign and configure ServiceNow modules and formsAdminister ServiceNow applications, including updating security and workflow configurationsDesign and develop scoped applications as well as a service portalProvide additional support based on subject matter expertiseQualificationsBachelor's with 8+ years (or commensurate experience)Required Skills and ExperienceMinimum of 6 years of overall IT experienceMinimum of 6+ years of experience as a ServiceNow developer in various rolesThorough knowledge of the ServiceNow SystemExperience with JavaScript, HTML, CSS, Jelly, XMLExperience in REST, SOAP services, etcAn understanding of ITIL and/or ITIL CertifiedStrong communication skills (written and verbal), strong interpersonal skills, customer-centric attitudeClearance Required: US citizenship is required to acquire a Top Secret Clearance. Preferred Skills and ExperienceServiceNow Administrator CertificationITIL Foundation CertifiedServiceNow Developer CertificationsServiceNow Certified ImplementationSpecialistCompany OverviewGovCIO is a team of transformers--people who are passionate about transforming government IT. Every day, we make a positive impact by delivering innovative IT services and solutions that improve how government agencies operate and serve our citizens.But we can't do it alone. We need great people to help us do great things - for our customers, our culture, and our ability to attract other great people. We are changing the face of government IT and building a workforce that fuels this mission. Are you ready to be a transformer?What You Can ExpectInterview & Hiring ProcessIf you are selected to move forward through the process, here’s what you can expect:During the Interview ProcessVirtual video interview conducted via video with the hiring manager and/or teamCamera must be onA valid photo ID must be presented during each interviewDuring the Hiring ProcessEnhanced Biometrics ID verification screeningBackground check, to include:Criminal history (past 7 years)Verification of your highest level of educationVerification of your employment history (past 7 years), based on information provided in your applicationEmployee PerksAt GovCIO, we consistently hear that meaningful work and a collaborative team environment are two of the top reasons our employees enjoy working here. In addition, our employees have access to a range of perks and benefits to support their personal and professional well-being, beyond the standard company offered health benefits, including:Employee Assistance Program (EAP)Corporate DiscountsLearning & Development platform, to include certification preparation contentTraining, Education and Certification Assistance*Referral Bonus ProgramInternal Mobility ProgramPet InsuranceFlexible Work Environment*Available to full-time employeesOur employees’ unique talents and contributions are the driving force behind our success in supporting our customers, which ultimately fuels the success of our company. Join us and be a part of a culture that invests in its people and prioritizes continuous enhancement of the employee experience.We are an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, disability, or status as a protected veteran. EOE, including disability/vets.Posted Pay RangeThe posted pay range, if referenced, reflects the range expected for this position at the commencement of employment, however, base pay offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, education, experience, and internal equity. The total compensation package for this position may also include other compensation elements, to be discussed during the hiring process. If hired, employee will be in an “at-will position” and the GovCIO reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time, including for reasons related to individual performance, GovCIO or individual department/team performance, and market factors.Posted Salary RangeUSD $130,000.00 - USD $140,000.00 /Yr. #J-18808-Ljbffr

Created: 2025-09-17