Director of Software Engineering

OverviewWe are seeking a Director of Software Engineering for a direct hire employee role in the Los Angeles, CA area. Experience in the logistics or 3PL industry is required. The candidate will lead the design, development, and delivery of technology solutions that power our cross-border logistics network. This role blends strategy with execution: you’ll set the technical direction while also ensuring integrations, data flows, and client-facing systems are delivered on time, at scale, and with measurable business impact. This is a hands-on leadership role, ideal for someone who can bridge logistics operations, technology, and engineering execution.ResponsibilitiesLead the build and delivery of logistics technology solutions, covering cross-border parcel processing, customs compliance, billing, and tracking.Manage onshore and offshore engineering resources, ensuring reliable delivery against business requirements.Establish best practices for development, testing, and deployment in a lean environment.Architect end-to-end solutions across carrier integrations, customs systems, and client platforms (e.g., Shopify, ERP, OMS, WMS).Translate operational and customer needs into technical designs and working solutions.Balance short-term tactical fixes with scalable long-term architecture.Oversee the development of APIs, ETL pipelines, and reporting frameworks.Ensure accuracy, scalability, and compliance of data exchanged with carriers, customs authorities, and clients.Implement monitoring and performance metrics for critical data flows.Partner with operations, product, and client onboarding teams to ensure solutions align with business goals.Manage vendor relationships and guide third-party implementations.Deliver integration templates and playbooks to accelerate client onboarding.Qualifications10+ years of experience in engineering, systems architecture, or solutions delivery, with at least 5 years in logistics, e-commerce, 3PL, or parcel delivery.Proven track record of leading engineering teams (including offshore resources) and delivering enterprise-level logistics solutions end-to-end.Deep understanding of cross-border logistics, including customs clearance, duty/tax automation, and carrier integrations.Hands-on technical skills in systems integration (APIs, middleware, iPaaS), cloud platforms (AWS, Azure, or GCP), and data architecture (SQL, ETL, BI).Strong communication and stakeholder management skills across executives, operations leaders, and clients.Please note: This position is not open to 3rd party c2c agencies. No visa sponsorship provided. All applicants must have permanent US work authorization and not require sponsorship now or in the future. #J-18808-Ljbffr

Created: 2025-09-17