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Retail Associate / Cashier

Lu & Aug's - Ardmore, PA

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Job Description

We’re looking for incredible, energetic baristas to join our flagship ice cream and coffee shop in Ardmore! You’ll be a perfect fit if you have a passion for people, crafting amazing soft serve creations, espresso and coffee drinks. We’re looking for someone who takes pride in their work, loves being part of a team and understands how to create a truly great customer experience. We’re bringing on both part-time and full-time baristas, weekdays and weekends. Join our team and enjoy flexible schedules, competitive rates, tips, paid training, discounts and other perks! Qualifications: At least 1 year of barista or coffee experience Friendly, approachable, and team-focused attitude Availability to work closing shifts during the week (typically ending around 11:00 pm) Reliable and detail-oriented, with the ability to multitask in a fast-paced environment Strong communication skills and problem-solving mindset Able to lift up to 10-20 pounds and stand for extended periods Responsibilities: Customer Service: Welcome guests warmly, answer menu questions, offer recommendations, and ensure a positive experience. Handle special requests and resolve concerns in a friendly, professional manner. Drink and Dessert Preparation: Make espresso beverages, affogatos, and soft serve creations with accuracy, consistency, and attention to presentation. Cash Handling: Operate the register, process cash/credit card transactions, and maintain accurate sales records. Inventory Support: Keep an eye on supplies for coffee, soft serve, and toppings. Inform the manager when items are running low and assist with restocking and organizing stock. Cleaning and Maintenance: Maintain a clean, organized, and safe work environment. Wipe down counters, clean equipment, and follow sanitation and safety standards. Product Presentation: Ensure that drinks and desserts are visually appealing and served to our standards. Health and Safety: Follow all food safety guidelines, maintain personal hygiene, and uphold cleanliness requirements. Team Collaboration: Work closely with coworkers, support each other during busy periods, and communicate any needs or issues to management. Opening/Closing Duties: Complete shift-specific tasks including setup, restocking, and thorough closing procedures after store hours. Company Information: Competitive hourly pay (based on experience) plus tips Flexible scheduling (with evening closing availability required) Paid training and certifications Employee discounts and perks Opportunities for advancement and growth Supportive, team-first atmosphere Compensation Details: Compensation: Hourly (Based on Experience) plus tips Benefits and Perks:   Dining Discounts, Paid Training, Referral Program Required Skills: Customer Service Coffee and Beverage Craftsmanship Cash Handling Order Accuracy Time Management Teamwork and Communication Problem Solving Ability to Work Under Pressure We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Created: 2025-09-18

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