Head of Operations and Growth

OverviewWho is Recruiting from Scratch: Recruiting from Scratch is a talent firm that focuses on placing the best candidate for our clients. Our team is 100% remote and we work with teams across North America, South America, and Europe to help them hire.Title of Role: Head of Operations and GrowthLocation: New York, NY (In-office 4–5 days/week; ~2 days/month client travel)Company Stage of Funding: Seed to Series A trajectoryOffice Type: On-site, Full-TimeSalary: $125,000 – $175,000 base + Equity + Performance-Based BonusCompany DescriptionWe’re working with a fast-growing technology company building modern tools for a traditional, industrial-focused sector. The team is small, ambitious, and scaling quickly with a clear path toward their next funding milestone.This is a high-ownership role where you’ll work directly with the founder and leadership team to help shape go-to-market, customer success, and operations during a critical growth stage.What You Will DoBuild and manage CRM and outbound lead generation systems; run outbound campaigns including calls and emails.Drive customer success and retention through onboarding, training materials, account check-ins, and adoption monitoring.Support market expansion research and validate product fit in adjacent verticals.Create sales and marketing collateral, including presentations, website drafts, and video content.Partner closely with the founder on strategic initiatives, fundraising prep, and operational execution.Travel to clients (~2 days/month) to strengthen relationships and support deployments.Ideal Background3+ years of professional experience in consulting, investment banking, startups, venture, sales, customer success, or entrepreneurial roles.Highly detail-oriented, organized, and fortable in a high-intensity environment (long hours expected, similar to consulting/IB pace).Proficiency in CRM use, outbound campaigns, and customer engagement.Strong communicator with experience producing sales materials and written content.Entrepreneurial mindset with ambition to grow into senior leadership.PreferredBackground in consulting, IB, or high-caliber startup terest in or comfort working with clients in traditional, male-dominated industries.Charismatic and authentic in client-facing pensation and BenefitsSalary: $125,000 – $175,000 baseEquity: 1–1.5%Bonus: Performance-based + commissionOther: High-ownership role reporting directly to the founderBroad scope across GTM, CS, ops, and product feedbackFast career growth opportunitiesThis is an ideal role for a motivated operator who thrives under pressure, can own execution across multiple functions, and wants a launchpad toward executive leadership or a founder path. #J-18808-Ljbffr

Created: 2025-09-18