Branch Manager - University Drive

Position Overview As a Branch Manager II within PNC's retail banking organization, you will be based in Huntsville, Alabama, at the University Drive branch location. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position. Job Description Manages priorities through planning and execution to drive all aspects of branch performance. Drives revenue and customer loyalty through consultative interactions with clients and solutions that help them achieve financial well-being. Creates a differentiated customer experience, making banking easy in an omni-channel environment. Leads and influences the agenda of a broad range of ecosystem partners. Accountable for risk management and compliance in a complex business environment. Builds a high performing team through the attraction, onboarding, coaching and development of branch team members. Leads, plans and executes a branded sales process to achieve sales targets and customer loyalty. Grows branch revenue through acquisition and share-of-wallet growth of consumer and business households; effectively leads ecosystem partnerships. Drives business banking results primarily through business development and community involvement activities. Coaches to consultative selling to drive results and enable customer financial well-being. Has foundational understanding of balance sheet and income statement. Leads, coaches and ensures the delivery of a differentiated client experience. Coaches team to confidently engage with customers in technology-enabled interactions, providing solutions and advice-oriented consultation that improves client financial well-being. Leads effective problem resolution, making banking easy for customers. Connects all of PNC, delivering a seamless customer experience in an omni-channel environment. Drives the employee experience. Responsible for acquiring and retaining talent through onboarding, coaching and development. Makes talent development a priority for all branch team members. Ensures employees achieve performance and activity expectations through ongoing performance management. Models PNC values by cultivating and supporting an inclusive workplace. Manages operational, human capital, reputational and business risk. Exercises leadership, authority and sound decision making to mitigate sales practice risk. Ensures compliance with regulatory guidelines and adherence to established policies and procedures. PNC Employees are expected to demonstrate: Customer Focused - Knowledge of how customer needs and satisfaction guide decisions and how to create customized customer solutions. Managing Risk - Ability to assess and manage risks to align with PNC's Enterprise Risk Management Framework. For managers, PNC expects: Include Intentionally - Cultivates diverse teams and inclusive workplaces. Live the Values - Models values with transparency and courage. Enable Change - Drives change and innovation to transform the business. Achieve Results - Delivers results and empowers others to decide. Develop the Best - Raises the bar with talent decisions and guides employees and customers to success. To learn more about this and other opportunities on our team, watch the video description (no direct link included here). Qualifications Successful candidates must demonstrate appropriate knowledge, skills, and abilities for the role. The following reflect typical requirements: typically 5+ years of related experience, and at least 2 years of previous supervisory experience. In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience (including military service) may be considered. Education No Degree Certifications No Required Certification(s) Licenses Candidates being considered will be subject to additional background checks as required by Consumer Financial Protection Bureau regulations. Benefits PNC offers a comprehensive range of benefits for eligible full-time employees, including medical/prescription coverage, dental and vision, life insurance, disability protection, 401(k) with company match, pension and stock purchase plans, flexible spending accounts, adoption and other family support, educational assistance, wellness programs, and paid time off (holidays, vacation, and parental leave). For full details, refer to the Total Rewards program information. Disability Accommodations Statement If an accommodation is required to participate in the application process, please contact us with the subject line containing “accommodation request” and include your name, the job ID, and your preferred method of contact in the body of the email. Applicants may also call 877-968-7762 for assistance. All information will be kept confidential and used only to provide needed reasonable accommodations. Equal Employment Opportunity (EEO) PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to applicable FDIA requirements and, for registered roles, the SAFE Act and FINRA where applicable. California Residents Refer to the California Consumer Privacy Act Privacy Notice to understand how PNC may use or disclose your personal information in our hiring practices. #J-18808-Ljbffr

Created: 2025-09-18