Cloud Field Engineering Manager

OverviewJoin to apply for the Cloud Field Engineering Manager role at Canonical.This is an opportunity to run a field engineering team, helping customers understand and implement Canonical's open source solutions in public clouds and in their own data centers. We work across the spectrum of cloud offerings, from Ubuntu itself to virtualization and private cloud, Kubernetes, and the implementation of open source solutions such as MLops platforms and data platforms. As we expand into new industries, we design and develop open source solutions to meet customer needs.We believe Engineering Managers should be outstanding engineers who can troubleshoot technical issues and conduct technical presales conversations with customers. They contribute to project delivery, while shaping the team's direction, focus, and delivery. We grow management skills and train engineers who are interested in soft skills to become managers. Our goal is to make open source easier, more reliable, and more secure for deployment and development.The roleThe Cloud Field Engineering Manager leads Canonical’s Field Engineering team of cloud solutions architects. The team works directly with customers to design private and public cloud solutions fitting workload needs. The product portfolio includes on-premise options such as Openstack, MicroCloud, and Ceph, and deployments that can be on-premises or in public clouds (e.g., Kubernetes, Kubeflow, Spark, PostgreSQL, etc.). The team deploys, tests, and handovers solutions to support or managed services after projects. Managers and team members participate in presales conversations to provide technical advice during the sales process.A Cloud Field Engineering Manager is responsible for line management and career guidance, developing engineering talent, representing the team technically, and driving collaboration with other teams and customers. Active participation in technical presales is expected to help achieve quarterly goals.Location: This role will be home-based, managing a team in your time zone.What your day will look likeLead and develop a team of Field engineers, ranging from graduate to senior, in Presales and Professional ServicesSolve customer problems by promoting Canonical technologies and acting as a trusted advisorWork remotely in a single major time zoneCoach, mentor, and provide career development feedbackIdentify and measure team health indicatorsImplement disciplined engineering processesRepresent your team and product to stakeholders, partners, and customersDevelop and evangelise strong engineering and organizational practicesPlan and manage progress on agreed goals and projectsBe an active part of the leadership team and collaborate with other leadersWhat we are looking for in youKnowledge of cloud computing concepts and technologies (Kubernetes, Openstack, AWS, GCP, Azure, Ceph, etc.)Practical knowledge of Linux and networkingExperience in technical presalesDynamic attitude with willingness to jump into new projects and interact with peopleExcellent verbal and written English communication skills Passion and track record of developing and growing peopleExperience in leading, coaching, and mentoring engineersOrganised and able to ensure your team delivers timely, high-quality resultsStrong academic track record from high school and preferably universityWillingness to travel up to 40% of the time (Field Engineers attend internal company events, external tech events, and customer meetings)Additional skills you might bringSecond language - Spanish or French preferredPython knowledgeExperience collaborating with external partnersExperience collaborating with several internal teams and providing stakeholder feedback for engineering roadmapsWhat we offer youWe consider geographical location, experience, and performance in shaping compensation worldwide. We revisit compensation annually and offer a performance-driven annual bonus. We provide all team members with additional benefits that reflect Canonical values and needs. We balance programs to meet local requirements and ensure fairness globally.Distributed work environment with twice-yearly team sprints in personPersonal learning and development budget of USD 2,000 per yearAnnual compensation reviewRecognition rewardsAnnual holiday leaveMaternity and paternity leaveEmployee Assistance ProgrammeOpportunity to travel to new locations to meet colleaguesPriority Pass for travel and travel upgrades for long-haul company eventsAbout CanonicalCanonical is a pioneering tech firm at the forefront of open source, publishing Ubuntu and driving the global move to open source. We recruit globally and set high standards for new hires. We are a remote-first company since 2004, challenging you to think differently, work smarter, and raise your game. Canonical is an equal opportunity employer.We are proud to foster a workplace free from discrimination. Diversity of experience, perspectives, and background create a better work environment and better products. Whatever your identity, we will give your application fair consideration.Seniority levelMid-Senior levelJob functionEngineering and Information TechnologyIndustriesSoftware Development #J-18808-Ljbffr

Created: 2025-09-18