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General Manager

Riser Fitness - Sunnyvale, CA

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Job Description

OverviewJoin to apply for the General Manager role at Riser Fitness. Be part of the growing boutique fitness industry and join our Studio Team! Interact directly with members and prospective members and help them on their fitness journey while you connect and contribute to our studio community in this fun, high-energy and service-focused environment. With over 80 locations, Riser Fitness is one of the nation’s largest multi-unit developers of the Club Pilates franchise system as well as one of the longest operating franchisees in the country.PositionThe General Manager will oversee all studio functions from sales to instructors. They will lead all sales efforts; drive membership growth and endeavor to prevent member attrition. The General Manager will hire, train and manage Sales Associates within their studio.The General Manager will utilize discretion and independent judgment in managing the studio and directing the work of employees.Position Type: Full TimeRequirements2+ years of retail/service sales or fitness sales experienceConfident in generating personal sales and training Sales Associates in salesAbility to manage and drive 4 revenue streams: memberships, retail, private training, and teacher trainingMust be fluent in English and have excellent communication and strong interpersonal skills in person, on the telephone and via emailAbility to excel in a fast changing, diverse environmentAbility to recognize areas of improvement and make changes using good judgementAn affinity and passion for fitnessSolid writing and grammar skillsHighly organized, proficient in data management, ability to prioritize and meet deadlinesProfessional, punctual, reliable and neatStrong attention to detail and accuracyTrustworthy and ability to handle confidential informationAbility to work harmoniously with co-workers, clients and the general publicProficiency with computers and Studio softwareResponsibilitiesLead generation including Grass Roots Marketing and NetworkingImplement sales process to schedule prospects into Intro classesEnsure that studio retail/products are stocked with accurate inventory countsTrain and Supervise Sales AssociatesHire/Manage instructors at the studioProficiency in ClubReady, to include revenue reports, attendance reports, etcReview instructor evaluations and assist in mentorship/disciplinary action as neededIndependently make decisions related to high level customer serviceMaintain cleanliness and organization of the Pilates StudioEnforce Club Pilates policies and proceduresEnsure all forms, administrative supplies, and studio literature is stocked and visibleSchedule and participate in networking/community events and studio promotionsStrategically manage marketing campaigns to generate leads for the studioBenefits and PerksStarting Base Salary - $68,000-70,000$86,000-88,000 potential total comp including bonusesMonthly performance bonus opportunities up to $18,000 annually401KPaid Time OffFree Pilates classesUnlimited growth potential within the companySeniority levelMid-Senior levelEmployment typeFull-timeJob functionSales, General Business, and EducationIndustriesWireless Services, Telecommunications, and Communications Equipment Manufacturing #J-18808-Ljbffr

Created: 2025-09-18

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