General Manager

Benefits:Other perks & growth opportunity as we expandPaid Time Off and Sick TimeBonus based on performance - eligible pre-opening and post-launchEmployee discountsTraining & developmentJob Title: General ManagerCenter: Torrance, CAReports To: Area DeveloperWelcome to KidStrong, where we help kids win at life! If you're ready to lead, inspire, and make a difference, we want you to be our next General Manager. KidStrong is a science-based kids training program that builds strong, confident, and high-character kids. Think you can juggle a tablet, a toddler, and a high-five simultaneously? Then keep reading! KidStrong is coming to Torrance, CA and we’re hiring a General Manager to help launch and lead one of the first KidStrong locations in Los Angeles County.This is a rare opportunity to get in early and help build a high-impact program from the ground up - starting during construction and presale, through grand opening, and into long-term operations.General Managers are the leaders of the center – it is the responsibility of the General Manager to foster a culture of learning and development for both their coaches and the families that attend the center. The General Manager is a talented, welcoming, and engaging leader who is focused on defining goals and delivering an exceptional experience for the kids, families, and team members. The goal of the General Manager is to develop and train their coaching team, build close relationships with their members, and deliver key business results such as sales performance and lowering member attrition.Pre-Opening Responsibilities:Partner with the Area Developer during buildoutCoordinate with vendors and help oversee setupLead presale and local outreach to grow early membershipRecruit and train your coaching staffComplete KidStrong University trainingPost-Opening Responsibilities:CENTER OPERATIONSUnderstand center KPIs and financials to make informed decisionsOversee center maintenance, team scheduling, daily execution, and brand standardsMaintain a clean, safe, and welcoming environmentManage employee issues and documentation professionallyCoordinate and sell local events (camps, parties, etc.)SALES & COMMUNITY ENGAGEMENTOwn local presale efforts and lead management using CRM toolsConduct outreach via calls, tours, and eventsFinalize sales from self-sign-up flow and center visitsRepresent KidStrong at community events to drive brand awarenessLEADERSHIPHire, train, and develop the entire center team (AGM, Lead Coach, Coaches)Lead regular team meetings focused on performance, development, and programmingManage staff training through LearnUpon and KidStrong UniversityMaintain open, professional communication via Slack and emailFoster a high-accountability, high-energy team cultureCOACHING (3–5 hours/week)Lead KidStrong classes as needed - engaging students aged walking to 11 years oldDemonstrate curriculum knowledge and support coach trainingTrack attendance, awards, and performance in KidStrong toolsInteract positively with families and students before, during, and after classesWho We’re Looking For3+ years of management or operations experienceMust have passion to help kids and familiesExperience in coaching, fitness, education, hospitality, or customer service preferredStrong communicator and team leaderAble to work weekends and adapt to evolving business needsMust be physically able to move through class and lift/move up to 25 lbs as neededCPR Certification (Required)First Aid Certification (Required)Preferred but not required:Familiarity with tools like Glowfox, LearnUpon, Gusto, CareerPlugChild development, athletic, or pediatric OT/PT background/experience a plusWhat It Takes to Thrive in This RoleHigh standards and strong follow-throughNatural leadership with low-ego mindsetPassionate about goals, performance, and peopleCoachable and adaptable in fast-moving environmentsStrong communication, organization, and planning skillsFun, energetic, and engaging presence with kids and parents alikeReady to lead the charge in making kids stronger and more confident? Apply today and join the KidStrong family – where work feels like play!This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to KidStrong Corporate. #J-18808-Ljbffr

Created: 2025-09-18