Technical Delivery Manager III

OverviewZoomInfo is growing and looking to add a talented and passionate Technical Delivery Manager III to our team! In this role, you will lead the technical implementation and delivery of our industry-leading data management solutions, working collaboratively with consultants, project managers, account teams, and technical experts to ensure exceptional client satisfaction and successful implementation outcomes.ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast.At ZoomInfo, we encourage creativity, value innovation, demand teamwork, expect accountability and cherish results. We value your take charge, take initiative, get stuff done attitude and will help you unlock your growth potential. One great choice can change everything. Thrive with us at ZoomInfo. What You7ll DoManage end-to-end technical implementation of ZoomInfo solutions within client systems, focusing on CRM/MAT environmentsServe as both project manager and strategic consultant during onboarding and implementation phasesDrive standardization in procedures and enhance delivery efficiency while identifying revenue growth opportunitiesLead high-level technical discussions on topics including: data orchestration, APIs, data transformation, data hygiene, OAuth setup, and CRM workflowsAssist and contribute to technical documentation, including requirements and project plansTroubleshoot and resolve technical issues, escalating product defects to Development and Engineering teams when necessaryEnable clients to maximize solution benefits through best practices and innovative thinkingCollaborate cross-functionally with leadership and stakeholders to align efforts with enterprise and strategic customer needsDesign and deliver custom data management solutions that meet or exceed client expectationsCollaborate with internal teams across Sales, Client Support, QA Engineering, and Product ManagementOther related duties as assigned What You'll Bring5+ years of experience in technology implementation, preferably in data and/or SaaS applications2+ years of experience managing projects (customer facing projects, onboarding, training, etc)Strong knowledge of CRM and Marketing Automation Tools (Salesforce, HubSpot, Marketo, Eloqua, Pardot, Dynamics)Proven experience in technical advisory roles (Solution Consultant/Architect, Technical Account Manager, Implementation Manager, Sales/Marketing Operations)Excellent problem-solving abilities with strong analytical and troubleshooting skillsOutstanding communication skills, both written and verbalStrong business acumen with the ability to translate requirements into effective solutionsExperience working directly with enterprise-level clientsDemonstrated ability to manage multiple projects independentlyTeam-focused mindset with an emphasis on attention to detail and qualityHigh capacity to learn new technical concepts and applications What’s In It For YouWe want our employees and their families to thrive. In addition to comprehensive benefits we offer holistic mind, body and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits credibly strong onboarding program - be set up for success in your first 90 daysOngoing training to help you growMarket leading product offering (check our long list of G2 awards)Comprehensive Medical, Dental, VisionEligibility for Future Equity Awards401k Matching (50% of the first 7% of your contribution)12 weeks Parental Leave for primary caregivers, 4 weeks for secondary caregiversFamily forming benefits up to $20k, plus discounts on membershipVirgin Pulse Wellness ProgramOptional add ons such as pet insurance, legal service support, and more! About usZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.ZoomInfo is an equal opportunity employer. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements. #J-18808-Ljbffr

Created: 2025-09-18