Junior Network Specialist
Insight Global - Valhalla, NY
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OverviewA client is looking for a Jr. Network Specialist to support a school district in Westchester County, NY. This person will be spending 100% of their day doing deskside support. They will be supporting about 300-500 staff members, working directly with executives, teachers, and students in order to resolve tickets and incidents. These tickets will include a large variety of things, including Active Directory support and password resets, network connectivity issues and troubleshooting, smartboard support, hardware troubleshooting, imaging labs, projector & printer break fixes, email and application support, etc. During the summer months, this person will be responsible for managing project work such as migrations, deployments, upgrades, equipment refreshes, etc. This individual needs to have strong customer service skills and fundamental network experience in order to communicate issues and solutions with the staff they are supporting. Anyone located in Westchester County or any of the surrounding areas who are looking to excel in their networking career are encouraged to apply! Day-to-DayA client is looking for a Jr. Network Specialist to support a school district in Westchester County, NY. This person will be spending 100% of their day doing deskside support. They will be supporting about 300-500 staff members, working directly with executives, teachers, and students in order to resolve tickets and incidents. These tickets will include a large variety of things, including Active Directory support and password resets, network connectivity issues and troubleshooting, smartboard support, hardware troubleshooting, imaging labs, projector & printer break fixes, email and application support, etc. During the summer months, this person will be responsible for managing project work such as migrations, deployments, upgrades, equipment refreshes, etc. This individual needs to have strong customer service skills and fundamental network experience in order to communicate issues and solutions with the staff they are supporting. Must-haves2+ years in an IT support roleExperience troubleshooting hardware and software incidentsExperience with Active Directory, resetting passwords and managing user accountsBasic network understanding; troubleshooting wifi connectivity, understanding of fundamentals such as TCP/IP, DNS, LAN/WAN, etc.Strong recent experience with queue management, working with a ticketing systemStrong communication, eagerness to learn, and customer service skillsOwns a car and has a driver’s license PlussesExperience working in the educational/instructional field, or working in IT at their collegeStrong recent experience using ServiceNow as a ticketing system Promotion OpportunitiesNetwork SpecialistAssociate Network SpecialistNetwork Admin Employment typeContract Job functionInformation Technology Note: This description contains essential responsibilities and requirements for the Jr. Network Specialist role and reflects the information provided without unrelated postings. #J-18808-Ljbffr
Created: 2025-09-18