Catering Manager

OverviewCapital Cravings by TCMA delivers an elevated catering experience as the official on-campus partner of the House of Representatives. Offering an extensive selection of premium food and beverage options and exceptional service tailored to every occasion—from Member lunches, holiday celebrations, and staff meetings to happy hours, private receptions, and formal dinners—our seasoned catering and event planning team is dedicated to executing every detail with precision, creativity, and care.Capital Cravings by TCMA is seeking an experienced Catering Manager to join our team.The Catering Manager will engage with clients to immediately develop a partnership, and work to understand client needs in order to help them make the best choices for their meetings and events.Essential FunctionsAttend BEO meetings and be prepared to discuss all details of upcoming meetings.Contact clients within 24 hours of receiving inquiry.Ask client appropriate questions to fully understand the goals and objectives of the meeting/form client of the due dates for menu choices, guarantees, etc.Ensure all questions on the Event Planning checklist have been covered and answered.Accurately enter all information into the Event Management System, (EMS).Consult with Chef and/or General Manager for special requests and pricing as needed.Conduct site visit with client if troduce A/V personnel to client as needed.Assist client with menu planning, room set-up and all other aspects of the event/meeting.Develop and maintain a positive rapport with our clients and establish a consultative relationship to assist client to a positive outcome.Send estimate of charges to client in a timely manner and follow-up clients to ensure that they received their approval.Check event rooms for correctness one hour prior to event start time.Meet client at room whenever possible.Follow up with client within 24 hours after meeting/event, solicit feedback and send the invoice.Once payment has been made, close out invoice.Job RequirementsFive years' experience in event planning/operationsExcellent communication skillsStrong understanding of all aspects of event planning and executionWorking knowledge of Microsoft OfficeEnvironmentAble to stand/walk for extended periodsAble to enter data for extended periods #J-18808-Ljbffr

Created: 2025-09-18