Oracle Finance cloud (AP,AR & GL) Functional / Techno-...

Oracle Finance Cloud (AP, AR & GL) Functional / Techno-Functional Consultant Join to apply for the Oracle Finance Cloud (AP, AR & GL) Functional / Techno-Functional Consultant role at Tata Consultancy Services. Job Details Experience with support engagements covering Oracle Fusion SaaS Cloud finance and P2P modules, Integration Cloud, OTBI Reports. Minimum of 2 large support engagements in Oracle finance cloud. Good knowledge of Oracle Cloud and EBS finance modules like GL, AR, AP, FA, Cash Management, Tax & SLA Support (AMS Process). Manage end-to-end service operations for Oracle finance solutions, ensuring adherence to SLAs and KPIs. Strong functional expertise in Oracle GL, AR, AP Modules in both Cloud and EBS. Experience with ITIL processes and service management tools (e.g., ServiceNow, Remedy). Experience in incident, problem, change management, and continuous improvement processes. Ability to articulate and deliver projects, work with diverse teams, and manage stakeholder expectations. Handle tickets including incidents and service requests, ensure SLA adherence, perform root cause analysis. Collaborate with teams and business users to resolve issues promptly. Conduct meetings and presentations to share insights and findings. Review business processes and develop optimization strategies. Evaluate business requirements and develop solutions for process improvements. Proactively identify repetitive issues and suggest permanent fixes. Work with offshore and nearshore teams to meet commitments. Must Have Skills Support experience with Oracle Fusion SaaS Cloud finance and P2P modules, Integration Cloud, OTBI Reports. At least 2 large support engagements in Oracle finance cloud. Knowledge of Oracle Cloud and EBS finance modules like GL, AR, AP, FA, Cash Management, Tax & SLA Support. Experience managing service operations, SLAs, and KPIs. Familiarity with ITIL processes and service management tools. Strong customer management skills. Experience in project delivery and working with large teams. Excellent communication and stakeholder management skills. Roles & Responsibilities Handle tickets, incidents, and service requests. Ensure SLA compliance and perform root cause analysis. Coordinate with teams and business users for resolution. Report status and communicate proactively. Identify and implement permanent solutions for recurring issues. Collaborate with offshore and nearshore teams to meet commitments. Additional Details Salary Range: $93,700 - $130,000 per year. Seniority level: Mid-Senior level. Employment type: Full-time. Job function: Information Technology. Industries: IT Services and IT Consulting. #J-18808-Ljbffr

Created: 2025-09-18