Field Service Engineer

At Emerson Power & Water Solutions, we help customers in the world's most crucial industries tackle the challenges of modern life. You are part of the team that drives innovation that makes the world healthier, safer, smarter, and more sustainable. The Power & Water Solutions business focuses on upgrading existing power plant systems with industry leading automation controls and instrumentation to promote sustainability and longevity of our North American power grid. If you are a Field Engineer looking for an opportunity to grow and develop professionally, Emerson has an exciting opportunity for you! Based in Charlotte, NC, you will be part of a team of customer support engineers who can analyze and solve problems associated with the installation, start-up, and operation of relatively complex distributed control systems, sub-systems, and/or specific control equipment at customer locations. You will be in a customer-facing position providing expert support for PLCs and or DCS systems. You will also provide direct engineering advisory assistance to the customer, and liaison within the company, on issues dealing with the equipment or related matters. AS A FIELD ENGINEER, YOU WILL: * Perform a variety of related functions such as on-site instruction of customer personnel; writing and modifying maintenance procedures; quality control tests and/or product evaluation; provide complete and timely reports on all activities with emphasis on defining problems encountered, services. * Direct the efforts of personnel engaged in installation of control systems, sub-systems, equipment, or their routine modification/repair. * Provide direct engineering advisory assistance to the customer, and liaison within the company, on issues dealing with the equipment or related matters * Cultivate relationships with internal project teams, customer project teams and contractors * Apply your advanced troubleshooting, problem-solving, decision-making, and planning skills. WHO YOU ARE: You understand the importance and interdependence of internal customer relationships. You show a tremendous amount of initiative in tough situations and are exceptional at spotting and seizing opportunities and you acquire data from multiple and diverse sources when solving problems. REQUIRED EDUCATION, EXPERIENCE & SKILLS: * Bachelor's degree in engineering, computer science or a similar technical curriculum, or relevant field engineer experience in lieu of education. * A minimum of (2) two years' experience in a customer-facing field service role or related experience. * Be able to travel up to 70-80% * Legal authorization to work in the United States. PREFERRED EDUCATION, EXPERIENCE & SKILLS: * Experience working with PLCs and/or DCS programming or support. Our Culture & Commitment to You: At Emerson, we prioritize a workplace where every employee is valued, respected, and empowered to grow. We foster an environment that encourages innovation, collaboration, and diverse perspectives-because we know that great ideas come from great teams. Our commitment to ongoing career development and growing an inclusive culture ensures you have the support to thrive. Whether through mentorship, training, or leadership opportunities, we invest in your success so you can make a lasting impact. We believe diverse teams, working together are key to driving growth and delivering business results. We recognize the importance of employee wellbeing. We prioritize providing flexible, competitive benefits plans to meet you and your family's physical, mental, financial, and social needs. We provide a variety of medical insurance plans, with dental and vision coverage, Employee Assistance Program, 401(k), tuition reimbursement, employee resource groups, recognition, and much more. Our culture offers flexible time off plans, including paid parental leave (maternal and paternal), vacation and holiday leave. Learn more about our Culture & Values.

Created: 2025-09-20