Front of House Manager
Mia Ragazza - Philadelphia, PA
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At Mia Ragazza , we do Italian a little differently. Think warm hospitality, craveable classics, thoughtful wines, and a team that knows how to take service seriously—without taking themselves too seriously. We’re here to create memorable experiences in a space that feels like your stylish best friend’s dinner party (if they happened to have a killer pasta recipe and a well-stocked bar). We’re on the hunt for a Front of House Manager / Host / Maître d’ to lead the way on our dining room floor. This is a hybrid leadership and hospitality role that blends a sharp eye for detail with a love for people, pacing, and a well-timed “buona sera.” ? What You’ll Be Doing Welcoming every guest like they’re family (the good kind of family) Managing reservations, seating charts, and flow with style and efficiency Leading service on the floor with poise, positivity, and presence Supporting, training, and inspiring the FOH team to bring their A-game Problem-solving on the fly—with grace, kindness, and good humor Collaborating with the kitchen and bar teams to ensure smooth, well-paced service Keeping the vibe upbeat, the staff supported, and the guests coming back ?? You Might Be Our Perfect Fit If You… Have 3+ years in FOH leadership or high-volume host roles (preferably in upscale casual or fine dining) Know OpenTable (or similar platforms) like the back of your hand Lead with empathy, clarity, and calm—even when it’s a full house Have a deep love of hospitality and genuine care for guest experience Appreciate good food, good wine, and good people Can handle a packed reservation book with a smile and a clipboard (bonus points if you’ve got great penmanship) ? What We Bring to the Table Competitive salary Health insurance options Staff dining discounts (hello, rigatoni alla vodka) A positive, team-first work culture Opportunities to grow with a hospitality-forward restaurant group ? Ready to Join the Family? If this sounds like your kind of role, send us your resume and a short note about why you'd be a great fit for Mia Ragazza . We can’t wait to meet you. Mangia bene. Work happy. Grow with us.
Created: 2025-09-21