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Director - People Operations

OpenTable - San Francisco, CA

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Job Description

OverviewOpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader helping restaurants thrive. This hybrid Director of People Operations role oversees the end-to-end strategy of compensation, benefits, operations, immigration, and systems programs, and leads a global HR operations team. You will serve as a trusted partner to Legal, Finance, Payroll, IT, and the OpenTable executive team.This is a hybrid role with the expectation to work from our San Francisco office 2 days per week.Base pay range$184,000.00/yr - $240,000.00/yrKey ResponsibilitiesDesign, implement, and evolve a scalable shared services operational model that centralizes HR operations processes while ensuring global consistency, compliance, and a high-quality employee experienceLead HR Systems strategy across the employee lifecycle (onboarding, job changes, offboarding) to drive efficiency and complianceOversee the execution of mid-year and year-end compensation cycles and compensation forecasting/budgeting in close partnership with Finance and senior leadershipCraft and fine-tune global benefits programs that align with business goals and drive employee retentionAbout You / Qualifications8–10+ years of progressive HR experience with a focus in HR operations, compensation, and systems in a global, high-growth environmentProven experience leading and developing HR Operations or Total Rewards teamsDeep expertise in Workday, including Core HCM and Advanced Compensation modulesStrong knowledge of global employment compliance, HR governance, and policy developmentExceptional problem-solving and systems-thinking skills; able to navigate complexity and bring structure to ambiguityAdept at analyzing and interpreting data to inform strategic decisionsExcellent written and verbal communication skills, including experience presenting to executivesHigh attention to detail, with a process improvement mindset and ability to execute with consistencyBachelor's degree required; HR or business-related certifications (e.g., PHR, SHRM-SCP, CCP) are a plusBenefits And PerksWork from (almost) anywhere for up to 20 days per yearFocus on mental health and well-being:Company-paid therapy sessions through SpringHealthCompany-paid subscription to HeadspaceAnnual company-wide week off a year - the whole team fully rechargesPaid parental leaveGenerous paid vacation + time off for your birthdayPaid volunteer timeFocus on your career growth:Development DollarsLeadership developmentAccess to thousands of on-demand e-learningsTravel DiscountsEmployee Resource GroupsCompetitive retirement and health plansWork Environment & FlexibilityOpenTable fosters a global and dynamic work environment with a schedule that accommodates a global workforce across multiple time zones. Some responsibilities may require communication outside normal business hours to collaborate with international colleagues, partners, or address urgent matters, while OpenTable complies with local laws and clusionWe’re committed to a workplace where everyone belongs. We encourage diverse voices and provide accommodations during the application or interview process or on the job; please reach out to your recruiter to request any adjustments.Seniority levelNot ApplicableEmployment typeFull-timeJob functionHuman ResourcesIndustries: Hospitality, Technology, Information and Internet, RestaurantsThere are a variety of factors that go into determining a salary range, including external market benchmark data, geographic location, and years of experience sought/required. The range for this United States based role is $184,000-$240,000. This role is eligible for an annual bonus and equity grant. #J-18808-Ljbffr

Created: 2025-09-21

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