Senior Manager, HR Communications

The Senior Manager, HR Communications is responsible for executing communication strategies that enhance employee understanding and engagement with the company’s total rewards programs, including compensation, benefits, talent development and recognition initiatives. This role ensures that messaging is clear, simple, and aligned with the company’s brand and voice, supporting both employee well-being and organizational goals. Our purpose is to help employees and their families understand, appreciate and get the most from the benefits and programs that Charter provides, while enhancing employees’ perceptions of working at and having a career with Charter.MAJOR DUTIES AND RESPONSIBILITIESDevelop and implement communication plans to support the launch and ongoing promotion of total rewards programsTranslate complex benefits and compensation information into engaging, employee-friendly contentCreate a variety of communication materials such as emails, FAQs, intranet content, videos, presentations, and guidesEffectively partner with Benefits, Compensation, Talent and other internal stakeholders to align messaging, ensure accuracy and consistencyManage annual compensation and benefits communication campaigns (e.g., annual enrollment, annual performance and compensation processes, total compensation statements)Develop and implement communication plans to support the launch and ongoing promotion of total rewards programsTranslate complex benefits and compensation information into engaging, employee-friendly contentCreate a variety of communication materials such as emails, FAQs, intranet content, videos, presentations, and guidesEffectively partner with Benefits, Compensation, Talent and other internal stakeholders to align messaging, ensure accuracy and consistencyManage annual compensation and benefits communication campaigns (e.g., annual enrollment, annual performance and compensation processes, total compensation statements)Monitor employee feedback and communication effectiveness to continuously improve strategy and deliveryMaintain and update content on internal and external platforms related to benefits, compensation, talent and recognition programsManage email distribution using Adobe CampaignsMay work with or oversee external vendors in support of communication activitiesPerform other duties as assigned by Group Vice President, HR Communications to support HR communications programs, campaigns, and initiativesRequired Skills/Abilities and KnowledgeHR or Internal Communication experience, demonstrated writing skills required, digital experience a plusDemonstrated manage vendor partners (specifically, graphic design and printing) to meet project deadlines and stay within project budgetsAbility to read, write and speak the English language to communicate with employees, customers, suppliers, media in person, on the phone, and by written communications in a clear, straightforward, and professional mannerAbility to use personal computer and software applications (i.e., Microsoft Word, Excel and PowerPoint)Ability to analyze and interpret dataAbility to attend to detailAbility to communicate with all levels of management and company personnelAbility to prioritize and handle multiple projects and tasksAbility to maintain confidentialityAbility to prioritize and organize effectivelyRequired EducationBachelor's degree in Journalism, Communications or related field or equivalent experienceRequired Related Work Experience and Number of Years7-10 years in HR or Internal communications related positionWORKING CONDITIONSOffice environmentTravel as requiredCharter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/Disability#LI-VB1Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. #J-18808-Ljbffr

Created: 2025-09-21