Sales Systems Analyst – US Public Safety
Out in Science, Technology, Engineering, and Mathematics - Boston, MA
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OverviewJoin Axon and be a Force for Good. At Axon, we're on a mission to Protect Life. We pursue society's most critical safety and justice issues with our ecosystem of devices and cloud software. We value candor, care, and diverse perspectives from our customers, communities and each other. Life at Axon is fast-paced, challenging and meaningful. You/'ll take ownership and drive real change as you grow with a mission that matters at a company where you matter.Your ImpactAxon is seeking a Sales Systems Analyst to support the foundational systems and data operations of our US Public Safety sales team. This early-career role is ideal for someone who is highly detail-oriented, eager to build experience in CRM platforms and sales operations, and excited to contribute to the systems that power mission-driven field sales teams. You/'ll play a critical behind-the-scenes role ensuring Salesforce data accuracy, dashboard reliability, clean commission inputs, and territory updates—while gaining hands-on exposure to how a modern revenue organization operates.What You/'ll DoLocation: This role is based out of one of our hub locations (Scottsdale AZ, Atlanta GA, Denver CO, Boston MA, Seattle WA, Washington DC, San Francisco CA) and follows a hybrid schedule. Team members are expected to work onsite Tuesday through Friday, with the flexibility to work remotely on Mondays unless there is an approved workplace accommodation. Our in-office culture is designed to foster meaningful teamwork, mentorship, and shared success.Reports to: Manager, Sales Systems and AnalyticsCRM & Data OperationsMaintain Salesforce data integrity: update opportunity fields, territory assignments, contact records, and account ownership.Support data uploads, validation tasks, and CRM clean-up jobs using data loaders or vestigate missing or misaligned data in reports and dashboards; escalate issues as missions Data SupportEnsure commissions-related data is accurate, including deal splits, rep roles, and product classifications.Maintain commission and spiff categories for newly launched products.Partner with Commissions teams to resolve data discrepancies impacting rep payouts.Reporting & Enablement SupportRespond to basic inquiries from sales reps and leaders on how to access or interpret sales dashboards.QA and maintain key reporting tools (e.g., C360 dashboards, contract visibility reports).Create and update internal documentation on recurring data processes and filters.Roster & Territory ManagementOwn updates to the Master Sales Roster in coordination with Sales Leadership and HR.Process territory changes and assist with accurate Salesforce territory mapping.Support onboarding operations for new reps with systems access and record setup.Tool Rollouts & Systems ProjectsAssist with the rollout of new sales tools, dashboard enhancements, or CRM features.Track project tasks and system change logs in collaboration with Sales Enablement or IT.Participate in enablement sessions and capture feedback for tooling improvements.What You Bring1-2 years of experience in business operations, CRM support, or data systems (internships and co-ops welcome).Basic experience with Salesforce or similar CRM platforms.Strong attention to detail, time management, and ability to learn new tools quickly.Familiarity with Excel or Google Sheets, especially for handling structured data.Clear communicator with a service-oriented mindset and willingness to dive into problem-solving.Preferred:Exposure to CRM data structures, commissions inputs, or quote-to-cash systems.Experience troubleshooting dashboards (e.g., Clari, Tableau, Power BI).Interest in building a career in revenue operations, sales enablement, or data systems.Knowledge of public sector sales models, sales quotas, or territory alignment (a plus but not required).Benefits that Benefit YouCompetitive salary and 401k with employer matchDiscretionary paid time offPaid parental leave for allMedical, Dental, Vision plansFitness ProgramsEmotional & Mental Wellness supportLearning & Development programsAnd yes, we have snacks in our officesBenefits listed herein may vary depending on the nature of your employment and the location where you work.The Pay: Axon is a total compensation company, with base pay, bonus, and stock awards. The starting base pay for this role is between USD 83,250 and USD 133,200, depending on factors such as level, function, training, transferable skills, experience, business needs, and geographic market. Our benefits offer an array of options to support you physically, financially and emotionally. For more details on benefits offerings, please visit meet every single requirement? That/'s okay. At Axon, we Aim Far. We encourage you to apply even if your experience doesn/'t align with every qualification listed. You may be the right candidate for this or other roles.Important NotesThe above job description is not exhaustive of all duties, responsibilities, skills, or working conditions and may change at any time. Some roles may require legal eligibility to work in a firearms environment. Axon is an equal opportunity employer and is committed to diversity, equity and inclusion. If you need accommodations during the application or recruiting process, please email . 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Created: 2025-09-21