Security Delivery Project Manager

OverviewHackerOne is a global leader in offensive security solutions. Our platform combines AI with the ingenuity of the largest community of security researchers to find and fix security, privacy, and AI vulnerabilities across the software development lifecycle. The platform offers bug bounty, vulnerability disclosure, pentesting, AI red teaming, and code security. We are trusted by industry leaders and have been recognized for workplace excellence.HackerOne is at a pivotal inflection point in the security industry. Offensive security is the standard for forward-thinking companies that want to build trust and resilience as AI-driven innovation and adversaries move faster. We stand apart by combining the largest security research community with a best-in-class AI-powered platform, trusted by the world’s top organizations.HackerOne ValuesHackerOne is dedicated to fostering a strong and inclusive culture. We are Customer Obsessed and prioritize customer outcomes. We Default to Disclosure by operating with transparency and integrity, ensuring trust and accountability. Employees, researchers, customers, and partners Win Together by fostering empowerment, inclusion, respect, and accountability.Security Delivery Project Manager — Remote Location: Boston, MA; Austin, TX; or Washington, DCPosition SummaryIn this role, you will be the main point of contact for our largest enterprise Pentest and Time-bound Bug Bounty customers. These complex projects require dedicated project management; you will own the entire delivery process from start to finish. You will coordinate with multiple teams to sort network access, meet compliance requirements, and manage all moving pieces. For bounty programs, you will work with researchers and manage time-bound engagements without creating bottlenecks. For Pentests, project management and relationship-building are essential. There is always a Technical Engagement Manager with security expertise assigned to each pentest, but you will manage the larger PTaaS program and customer relationships.HackerOne supports a Flexible Work approach. This is a remote role targeted for candidates within ~50 miles of Boston, Austin, or Washington, DC. This balance enables occasional in-person collaboration while preserving the benefits of remote work.What You Will DoServe as the single point of contact between enterprise customers and technical teams for complex pentests and time-bound bug bounty programs, managing the entire delivery process from start to finishBuild and manage project timelines for multiple concurrent engagements, coordinating network access setup, compliance requirements, and stakeholder communications across customer IT and security teamsTranslate customer requirements into clear technical specifications for execution teams while keeping all parties updated on progress and proactively addressing potential issuesManage time-bound bug bounty program launches, working with researcher communities to ensure quality submissions and coordinate with triage teams for smooth program executionDevelop and document repeatable processes, create playbooks for similar projects, and use project management tools to automate routine delivery tasksCoordinate final report delivery, schedule follow-up testing, and manage customer relationships to drive program expansion and repeat businessTransform service delivery insights into product development requirements and identify opportunities to improve delivery speed and efficiencyWin Together, Default to Disclosure, and Customer Obsession will be critical to success in this role, as cross-functional collaboration and clear communication are required for successful relationships and deliveryMinimum Qualifications3+ years of experience managing client-facing technical projects, preferably in cybersecurity or related technical servicesDemonstrated experience with penetration testing delivery processes and solid understanding of offensive security methodologies and terminologyHands-on experience with bug bounty programs, including working with security researcher communities and understanding marketplace dynamicsStrong project management skills with proven ability to manage multiple concurrent projects using standard PM tools, ticketing systems, and CRMsPreferred QualificationsProject management certification such as PMP, CAPM, or CSM demonstrating formal project management expertiseBackground in cybersecurity consulting, managed security services, or similar client-facing technical rolesKnowledge of compliance frameworks like SOC 2, ISO 27001, and experience with audit processes and regulatory requirementsHigh-level familiarity with OWASP Top 10, CWE Top 25, et al, and how attacks are executedCompensation & BenefitsCompensation Bands: Austin, Boston, DC$111K - $139K. Offers Equity.#LI-Remote#LI-HM1Job Benefits:Health (medical, vision, dental), life, and disability insurance*Equity stock optionsRetirement plansPaid public holidays and unlimited PTOPaid maternity and parental leaveLeaves of absence (including caregiver leave and leave under CO/'s Healthy Families and Workplaces Act)Employee Assistance ProgramFlexible Work Stipend*Eligibility may differ by countryWe are a global team. For certain roles outside the United States, the U.K., and the Netherlands, we partner with as our Employer of Record (EOR).Visa/work permit sponsorship is not available.Employment at HackerOne is contingent on a background check.HackerOne is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, age, gender identity or gender expression, national origin, pregnancy, disability, veteran status, or any other protected characteristic as outlined by law.This policy applies to all employment practices, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Hiring decisions are based on qualifications, merit, and business needs at the time.For US-based roles only: Pursuant to the San Francisco Fair Chance Ordinance, all qualified applicants with arrest and conviction records will be considered for the position. #J-18808-Ljbffr

Created: 2025-09-21